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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1662 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17802 Views
  • 0 replies
  • 7 kudos

Nest Hello coating is peeling

Hi, the coating from my Nest Hello is peeling. I don’t believe it is still under warranty as I bought the camera approx. two years ago. Still, I really hope that there is a solution for this? Many thanks in advance!

Maurice by • Community Member
  • 2614 Views
  • 9 replies
  • 0 kudos

Nest Doorbell won't connect

Let's try this again.I've been trying to install my Nest Hello and always get errors NC022 or NC023. The doorbell is about 2 feet from the hub so connectivity shouldn't be an issue. I've never had issues with other Nest products, some of them are 30 ...

Skaner by • Community Member
  • 1384 Views
  • 4 replies
  • 0 kudos

Outdoor camera not recording

Hi, when I first purchased my camera it worked perfectly with no problems at all. My subscription lapse and couldn’t afford to renew until the following year. After renewing and all this year I have not been able to record, only watch live feed or a ...

SNewton by • Community Member
  • 1948 Views
  • 7 replies
  • 0 kudos

Product defect?

It seems the clear protective coat on my door bell is peeling/bubbling pretty bad. Is this a known issue? Is there a way to get it replaced? I would say it’s at max a year old, so way too early to be falling apart already.

Ksmith826 by • Community Member
  • 792 Views
  • 2 replies
  • 0 kudos

Resolved! Google Floodlight not turning on automatically

My floodlight is not automatically activating with motion. Yes, I have changed the settings to respond (turn on) with hight sensitivity, medium, and low. None turn on the camera. I can activate the camera (on and off) manually from the Google Home ap...

Jroc063 by • Community Member
  • 9027 Views
  • 4 replies
  • 0 kudos

Migrating Nest camera

Camera in prior house, using Nest app under my personal email. Moved to new house and set up everything else in Google Home app with of course gmail address. Migrated Nest to Home app. Camera did not appear. Tried to add camera as new device to Home ...

rreesj by • Community Member
  • 1379 Views
  • 4 replies
  • 1 kudos

5 suggestions to address Google Nest camera issues

1. If Google is determined to phase out the Google Nest app in favor of the Google Home app, simply change the "Cameras" option in the Google Home app so it brings up the current Google Nest app interface within the Google Home app.2. Add the new 202...

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