New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Remote install of Doorbell & Camera
Is there a secure way to have an electrician set up a new doorbell (and cameras) and have me set it up remotely? It is for a second home and we are not there.
Nest Doorbell (wired, gen 2) - no ability to download footage outside of "events"?
The problem: I have a Google Nest (2nd gen) wired doorbell camera, along with a Nest Aware Plus subscription. I need to be able to download and save video clips from footage that exists OUTSIDE of "events". This footage is already uploaded to the clo...
Resolved! NEST CAM REPAIR ORDER NEEDED
Good Morning All, I have a neat camera 1 of 3 purchased from a 3 pack is not working. It will not connect to the network or show up in the app as the previous cameras did. I did a factory reset several times and still not connecting. How do I get a r...
Notifications for Nest
I was able to get camera charged and up on magnet. I see activity only when I check but want notifications alert.
Nest Hello: green light on, but no blue circle, no video, not possible to connect to wifi (anymore)
Hi,I had a working Nest Hello. However, the chime didn't work. I disconnected it, so at that moment there was no chime attached. Response on phone was OK, video was OK.I connected a Google mini. It worked!I disconnected the wires of the old chime, te...
Nest cam movement notifications
Hi, Have posted about this previously and have sent several feedback requests to google with no avail. Does anyone know or any works in pipeline to improve the alert notifications on the nest camera? In particular louder sounds or alerts especially i...
My new camera only has 3hrs event video recording
Hi,I bought 4 cameras in Apr 2022 and have been using Google Home to monitor successfully for 18months with a Nest Aware subscription giving 30days of history. I've just bought another camera for use at a different property and it will only let me re...
Resolved! Google Nest 2nd Gen wired doorbell install
I have a Netgear RBR750 mesh router with one satellite. I am trying to install a Google Nest 2nd Gen "wired" doorbell. The Google Home App does not find the device. When I scan the QR code, it brings me to the Nest Home App to install. The Nest Apps ...
Resolved! Request for help victim of sexual predator and persons tampering with security cameras
Moderator edit: For the safety of our community members, this post was edited to remove personally identifiable information. Dear Nest Community, As time has proven again and again when a woman who forces incest sexual intercourse upon their children...
Resolved! Timestamps on Nest Cameras?
The last update I saw on this is from March. Does anyone know if this has been added? Only being able to see the date and time within the app isn't helpful when submitting downloaded video to local law enforcement. The time and date should be on the ...
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