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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15746 Views
  • 0 replies
  • 6 kudos

Nest Cam not recognizing motion - items being stolen

My nest cam (magnetic mount; mounted on my back porch; about 2 years old) is not recognizing events. It picks up when I go in and out the back door or sit on the back porch; when I walk my dogs in the back yard; and gives motion alerts if my wind chi...

Nest camera not detected people

Hello I having issues with my nest gen 2 wired camera. Specifically, detecting motion of people. Most of the time it will not detect or half detect. 3 to 1 event not detected ? No sensitive options If it happens I wanna put a sample video people walk...

ZaYn by • Community Member
  • 386 Views
  • 1 replies
  • 0 kudos

Blue no chime now yellow

We installed the doorbell. Camera worked. Light was blue. But we had no chimes.Investigated the transformer. It was old. Replaced with a 16-24. [Ecobee thermostat which also uses it is working great] But the unit is now blinking yellow and there are ...

Resolved! “This video isn’t available yet. Check back later”…a known issue that’s been around for years

There was an incident on my street yesterday that involved the police, so I mentioned to them that I had a Google Nest camera and I could share the video from the time of the incident. When I went to Google Home to review and download the video clip,...

Tamrow by • Community Member
  • 3075 Views
  • 8 replies
  • 8 kudos

Unusual object caught on Camera

I was checking my camera and at 01:30 am on Tuesday 24th September a strange object set of Motion activation. The video lasts 3 seconds but the object is in view for less than a second. It’s translucent with lights around with larger one in direction...

MBR2 by • Community Member
  • 1453 Views
  • 8 replies
  • 0 kudos

Door bell fell off mount and got damaged

Door bell fell off mount under normal use. (Someone used the door bell) It then fell to the ground and busted the lense. Image quality is now degraded to the point I can't recognize faces.

JPB11 by • Community Member
  • 279 Views
  • 1 replies
  • 0 kudos

Trouble setting up doorbell camera

Hi I've installed the google door camera at my home and my sisters home with no issues.I've recently purchased one for my mum and have had alot of issues setting it up.It cant seem to progress past the update app section, it gets stuck.I've tried rei...

Issue with nest app

Just recently I have noticed that the nest app is not broadcasting live view of the doorbell. It shows a still image then goes black and reloads a new still image. If I click on it I can view it live like it should but the home screen continues to no...

JakeH2024 by • Community Member
  • 440 Views
  • 1 replies
  • 0 kudos
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