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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1013 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16926 Views
  • 0 replies
  • 7 kudos

Outdoor camera not picking up people

My outdoor camera on my front porch does not pick up people. I can walk out my door and it doesn’t acknowledge it. This has been going on for over a year. I have 5 outdoor cameras and this is the only one that misses things. Any suggestions?

MJ918 by • Community Member
  • 516 Views
  • 3 replies
  • 0 kudos

Neat cams absolute garbage

When is this service ice going to provide what I pay for.My cameras are offline more than they are on. I'm shocked if I open the app to see them all workingGoogle provide no help or acknowledgement at all. I've had free services that work way better ...

Andyb1126 by • Community Member
  • 1182 Views
  • 8 replies
  • 1 kudos

Doorbell camera offline ... wait, not it's not.

When I go to the app on my phone, it shows my doorbell camera offline. Camera in living room is working fine. However, I get motion alerts and if I click on one of those to go to the app, the camera is working fine. BTW, I went to Google Home and see...

Mayday by • Community Member
  • 2249 Views
  • 12 replies
  • 0 kudos

All cameras batteries suddenly draining

I have 2 Nest Cams (battery) and a Nest Doorbell (battery) that I've had for over a year and just this week, all three cameras batteries ran out. I charged the 2 Nest Cams and both were drained again within a couple of days (and the Doorbell is at 36...

ScottyB by • Community Member
  • 772 Views
  • 4 replies
  • 0 kudos

wired doorbell instal

when following install instruction after scanning QRcode i get an eror.- unable to start device pairing. configuratioin not available.what is the problem

LeonardP by • Community Member
  • 345 Views
  • 1 replies
  • 0 kudos

Nest door with Virgin Hub 5 not connecting.

Hi,Very fustrating , I got a new Virgin media Hub 5 router , all my other devices connect very well - fire TV, Alexa , chromecast (and stadia) . But the nest Doorbell does not connect.I tried all restarting and factory reset of doorbell, restarting r...

Google home app on pc

So for the first time when I looked at the Google home web each of my camera(8) across the box said switch to single view. What does that mean? I have never seen that.. Thanks in advance

CarlB by • Community Member
  • 276 Views
  • 1 replies
  • 0 kudos
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