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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1628 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17731 Views
  • 0 replies
  • 7 kudos

Device offline because of extreme temperature

My Google Nest Doorbell (Battery) is not working. There was notifications this morning telling me that it was offline because of extreme temperature but it hasn't been cold, as such 12°C or thereabouts. I took it in to charge it up as it dropped from...

weealan by • Community Member
  • 605 Views
  • 2 replies
  • 0 kudos

Nest Cam G3AL9 no Qr code setup issue

Hi there, I run into an issue that has been reported previously (e.g., here).I try setting up my cord-powered Nest Cam G3AL9. I don't have the original packaging and therefore no access to the QR code needed for installation (there is no QR code dire...

BjornP by • Community Member
  • 837 Views
  • 2 replies
  • 0 kudos

B&W during the day

I moved my camera to a new position, now all of the sudden it’s randomly turning black and white during the day. I have night video on auto. Is there some way I can fix it? Do I need to do a restart or something?

SongMom8 by • Community Member
  • 388 Views
  • 1 replies
  • 0 kudos

Doorbell Theme doesn't shuffle sounds

So, there's 4 or 5 different ringtones in the Halloween Doorbell Theme. However, they don't properly shuffle, so the exact same ring happens the first time someone rings the doorbell (it's the one with the cat meowing). If you stand there and press i...

Mike_ by • Community Member
  • 405 Views
  • 1 replies
  • 0 kudos

Cold weather notifications still an issue!!!!!!!!

It's been years and they still haven't fixed the bs notifications that's it's cold outside! I figured they were lying when they said they were looking into it. This is beyond ridiculous and makes the camera notifications pretty much useless in cold t...

Google Home (Web based, PC) Camera feed issue

Is there a way to move Camera feeds in the web based Home app (I know they are alphabetically assigned)? I just replaced my Nest Hello with 2nd Gen wired doorbell and the new feed is double the size of the feeds of my 4 other nest cams. The issue is ...

Nest Doorbell power consumption, zones and sensitivity

Hello,I have a nest doorbell (gen 2 battery) and have had it for a while. Usually the battery lasts a week.I have installed a power supply to this and noticed that the doorbell still needed charging after approximately 2 weeks. I had hoped that it wa...

Andybrad by • Community Member
  • 572 Views
  • 1 replies
  • 0 kudos

Doorbell screen

Hi, My doorbell camera has fallen off the mount and damaged the lens. Please could you advise how I can get the issue rectified?

Setup doorbell battery offline

I have installed this at least 40 times. Each time i get to the feed and it is offline. I can not get it to connect to the live feed so i can mount the doorbell outside.

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