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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 397 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16244 Views
  • 0 replies
  • 6 kudos

Bad camera image outdoors

I use the Nest 1st gen. Indoors, the image on the camera is clear and easy to see. But outdoors, the camera just can't get a good image. It can't be the Wi-Fi connection, since the camera works perfectly indoors. The problem wasn't there at first, bu...

Cant see video history

I just renew my subscription and I can't watch history video I can see that they are there but can't open them.

Dimitrov1 by Community Member
  • 161 Views
  • 1 replies
  • 0 kudos

Camera selectively recording events

We have a Google floodlight camera. It is hard wired and always powered. The settings are for 30 seconds of video. People and garage door are the triggers.We have been experiencing the theft of rose bushes from our front yard for awhile. That is why ...

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MikeRubin by Community Member
  • 319 Views
  • 5 replies
  • 0 kudos

Resolved! Wired Nest Camera record

Nest doorbell camera has live video only. The playback screen is black with no record. Previously it wàs working fine. What corrective measures can be taken?

CBSTX by Community Member
  • 1219 Views
  • 1 replies
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Doorbells and cameras at two different locations.

I have 3 Nest cameras at my home in NY and 3 in my condo in Florida. I have 2 different subscriptions. I just renewed one the I thought was for NY but the heading indicates Florida. How do I know which account is which?

Norah by Community Member
  • 194 Views
  • 3 replies
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nest wired doorbell

i need the QR or 6 digit code to re-install my doorbell, after i got the info, some how i messed up putting the doorbellback on base plate,,only the top half is attached to plate, the bottom half is not seated in the retaining mechanism,tried to rele...

chuck1101 by Community Member
  • 181 Views
  • 3 replies
  • 0 kudos

Re: Nest Camera Offline

I am also experiencing this issue as of this month (August 2025).I have a wired doorbell gen 2. It records events but it does shows as offline and does not show a live feed.

Nest Doorbell Gen 2 (wired) won't stream video

About a day or two ago, I noticed my Nest Doorbell (wired Gen 2) camera would not stream live video. It would give me notifications if someone came to the door or left. It would even allow me to pull up the video of the event. I could pull it up and ...

Google Home App Notifications

I am having a problem that notifications from the home app are not working, usually after the phone is switched off. I have re-installed, cleared cache & data but still it randomly ignores these notification. All working ok on other devices, just the...

Shuggy by Community Member
  • 190 Views
  • 3 replies
  • 0 kudos
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