New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Virtually impossible to speak with person whom rings door bell, MAJOR latency issues
This wired doorbell has never been quite right from day one, and the tech support has been lacking in a big way. I am at wits end and ready to jump ship, as the latency between someone ringing the doorbell and me being to actually see and speak with ...
Nest Hello wired wiring help (2 wires to transformer in chime)
Having trouble wiring my nest hello. My current mechanical chime has two wires connecting to the transformer. I'll attach the chime wiring diagram for assistance.This is how my chime is currently wired. Not sure how to change wiring for Nest Hello. A...
Upon reviewing my nest cams I'm finding gaps during the day and 6 entire days just missing
I had to resort to my cameras as some suspicious activity has been occurring and I notices a gap in the timeframe where some shady stuff went down. I'm also missing activity for 6 entire days. I know the cameras were working because I took clips duri...
Is it possible to factory reset nest cam with floodlight without physically accessing the camera?
We have a new wifi and from what I understand, we must factory reset all of our cameras. Our hardwired floodlight cameras is mounted so high that it will be difficult to press the little reset button. Is there any way to reset without physically touc...
Notifications OFF for familiar faces / ON for unfamiliar faces
Does the Google Home app allow you to turn off notifications for familiar faces? I can't figure out how to do it. I don't need a notification every single time my wife walks out the door, or I myself leave or return to the house! It's absurd. It crea...
Resolved! Nest camera nc004 wifi problem
Spend 3 evenings trying to resolve error code NC004, every time I try and connect it to my app (nest and google home) it doesn't work.Steps Taken to try and resolve this:-Restarted my RouterFactory Reset my DoorbellDeleted and reinstalled the app“For...
Google Nest Cam (Wired) - Snow -- How do I scrub through the video feed quickly?
I purchased a pair of "Google - Nest Cam (Wired) - Snow" cameras. I installed one of them yesterday and connected it to Google Home since the instructions say this camera is not compatible with the Nest App. The first thing I noticed is I cannot scru...
Google nest camera wired, Nest aware plus will not let create custom clip!
Where to start? I have paid a substantial amount to money to equip my home with google home products, to get straight to the point. There were shots fired in front of my home at night. I wanted to create a custom clip of the event. It did not occur i...
Nest aware plus clarification
Hi, I'm looking to install multiple nest cameras indoors and utilize nest aware plus for the 10 day 24/7 video monitoring. I have the following questions regarding the functionality and use of nest aware plus.Is the 10 day 24/7 video recording able t...
Nest doorbell
I installed my new nest wired doorbell to my wife’s phone without any problems. But I can not connect it to my phone. I have checked the Wi-Fi, turned my phone and airplane mode off and on. Had no problems in my old house.
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