New updates to Google Home for camera users: new AI image detection, requested f... Read more
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New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Hub not announcing familiar faces - UK
Hi guys. Is my Nest Doorbell (battery) supposed to announce the name of the visitor? It's all seemingly enabled, nest aware is active and they are in the library. The notification and the history on my phone suggests it recognises the person, (Dave i...
Setting specific hours for night vision to be active
I have 2 cameras set up, both will not switch to night vision because of lights in my yard. I want Nest to add the option to set specific hours for night vision to be active. It would be the easiest fix.
Forced to switch feom nest to Google platform
Iam very disappointed that I was forced to switch from the nest platform to Google. My subscription would not renew unless I switched. The service is not in the lest bit satisfactory seeing that I am missing camera footage of events taking place. We ...
Can't view live or recorded video
Can't get live or recorded video it worked until I purchased cloud service, now I can't view. I get notifications but can't view. Live camera is unavailable.I have reset it and rebooted the Wi-Fi. The battery is charged.There was a thread on this and...
Moved to new house - Need support with Nest Bell
We recently moved to a new house with a number of Nest devices. We have no experience with any of them. We managed to setup the Nest Thermostat to connect to our network, but dealing with the video - door bell has been a nightmare.The instructions to...
Chime Only Doorbell
There doesn't seem to be any way to disable the pointless announcement after the chime when the doorbell is pressed.When someone presses the front doorbell, the nest hub and home minis all chime *Ding Dong*. This (obviously!) means "there's someone a...
10+ years as an owner of Dropcam cameras and Nest Aware Subscriber
I have been an owner and subscriber for 10+ years of 5 Dropcam cameras and Nest Aware. I received a notice in the nest app about the impending death of my equiptment. I have been waiting for the email with the promo codes to replace 3 of my dropcam c...
Nest Ring Doorbell Peeling
I also have a Nest Hello doorbell that is peeling and out of warranty. I have bought an outer rubber case from day one just to give some extra protection. It is visually very unappealing, and I get comments from friends all the time.I think this issu...
Notification sound/tone when using iPhone
Using iPhone 12, Google Home Assistant, and Nest outdoor camera.Can the notification sounds/tone be changed from the standard iPhone notification sound? Either in the Google application or iPhone settings.(For example, on the same iPhone 12, the Ring...
Nest camera outdoor wire replacement?
The usb connection on my nest camera outdoor is not working. There’s clear water damage and the nest camera won’t power on. What are my options? Can I purchase replacement parts? My nest camera is out of warranty.
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