cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Help Center

Forum Posts

Start a conversation

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15578 Views
  • 0 replies
  • 6 kudos

Nest won't stay in setup mode after factory reset

Nest doorbell gen 1 won't stay in setup mode long enough to finish setup after factory reset. I factory reset then it stays blue long enough for me to connect and then in app when it allows me to choose wifi doorbell light just turns faint white. I p...

iphone screen

My iphone screen for nest shows the home logo and says home under that is a (+) sign and add product.I do not want any new products right now and I can't change the screen for anything from my doorbell

Not receiving notifications from my Nest Camera

Hi I am not receiving any notifications on my Google Home app for my nest cam.If anyone can further point me in the right direction to solve this issues, I'd greatly appreciate it.I've already troubleshoot the following:1. Check App Settings:Notifica...

Chest doorgbell does not notify that bell is rung

I installed two 2nd gen battery units Powered by the transformer (verified as 16 volts) installation is fine and camera works wonderfully but if someone rings the doorbell there is no notification. Installation and power off the prexistin* wired door...

Adding user to Google Home

Hi, I have set up the Google home app with our Nest Doorbell (battery) and have tried to invite my girlfriend multiple times, she receives the email straight away but it always tells her the link has expired even though it was only request 30 seconds...

Johnsd82 by • Community Member
  • 97 Views
  • 2 replies
  • 0 kudos

Re-setting an outside camera

Hi All,This is from an IT numpty so bear with me, I lost the use of our outside camera whether it was change of router or change of mobile phone, who knows !When re-installing (re-setting) your camera, I found after 3 days of attempting to do it, it'...

saab9002 by • Community Member
  • 85 Views
  • 1 replies
  • 0 kudos

Google Nest Cameras NOT recording events

I have searched the community and see several people seemingly have the same issues that we are, but I have not seen any real answers. We have cameras that observe some events but not others. Example, our North side camera caught me walking out the d...

to vote
Labels