New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest wired indoor camera won't send alerts
I have an indoor Nest cam in my garage. Works perfectly sends alerts to my Samsung android mobile. I purchased another the same, placed it in my living area. It records activity well but only sends alerts very occasionally. This afternoon it has not ...
cant connect nest flood light
hello i already have a nest battery camera set up and works perfectly, i have just added a nest flood light camera, i had an electrican wire up the floodlights.when i try to connect the camera im getting the below error Something went wrongtry connec...
Nest home screen just loading
Nest home screen just loading can't see my cameras
Disable notifications for familiar faces only
How I can turn off notifications for familiar faces or at least for myself?
Neat Doorbell Lens Scratched
The lens sticks out just enough, that when I was charging and lying it facedown, it scratched on the surface. I believe this to be a flaw as it wasn’t mentioned to be careful of then. So now I have a blurry spot where the face would be and hard to id...
Cannot view live stream and recordings
I have a Nest Cam and for 3 days now the live view is unavailable and can't even play the recorded videos. It seems like that the detection is working, and the camera records the video properly but when I'm trying to open it, I only see a message say...
Cameras not catching motion
I have Google doorbell, and 3 google security cameras , they are constantly missing obvious and what should be very clear view activity. I have gone a long time dealing with this and trying to fix myself, however finding a way to speak with anyone ap...
Does Nest Cam 2nd Generation Battery Alert You When Unplugged?
Hi All,I have a battery powered nest cam (2nd generation: the one that can only be used with home and not the perfect NEST app). We have it plugged into an outdoor outlet and that keeps it powered. Occasionally we have guests at our rental who unplug...
Nest Doorbell (wired, 1st gen) randomly going offline (again)
A few months ago there were system wide problem with Nest Cameras (indoor/outdoor/doorbell) randomly turning off, or reporting as being offline. A few weeks ago it magically seemed to be fixed, but the issue is now back again.For about a week nog, th...
What counts as an event?
Hi there,I have a fairly random question that is in no way urgent, but I'm just very curious: what exactly counts as an event? Because I have the feeling that the event counter in the top left corner does not count the events that I see in the actual...
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