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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Forum Posts

Nest Cameras randomly go Offline

I have 3 indoor cameras, the doorbell and 1 outdoor camera, all wired. They are about 4 years old. I also have 7 Next smoke detectors. The cameras randomly go offline multiple times during the day. I've tried the following:Restart cameras - no helpRe...

NEST Outdoor Camera - Theft Prevention & Recharging

I bought a couple NEST Battery cameras (Gen 2) for outdoor use, but wondered how can I easily recharge them if I outfit them with security cables or mounts that make it harder to steal? I'd rather not be on a ladder, in the snow, fiddling with the ca...

Phil3X by Community Member
  • 2 replies
  • 1 kudos

Resolved! My Google Nest Cams won't connect to Google home

My Google Cams with battery and without floodlights no longer connect to Google Home. I set it to factory settings and used the code that is on the camera because I no longer have the QR codes. According to the instructions, they should glow blue at ...

Khristhan by Community Member
  • 3 replies
  • 0 kudos

Nest doorbell warranty claim - no response

I filled in the form for a warranty claim on August 11th and August 19th but have not had any response. The page said that an email had been sent, but I didn't get a case ID or anything else. It's been a month - do I just need to keep waiting?

James-M by Community Member
  • 4 replies
  • 0 kudos

Nest doorbell (wired, 1st gen) won’t stay online

I’ve had my Hello Nest doorbell for a few years and just recently my doorbell will not stay online. The green light and blue lights are on but the doorbell doesn’t chime unless it is disconnected and the wires are touching. I have reconnected the wir...

sousys by Community Member
  • 4 replies
  • 0 kudos

Changing Wifi and cameras

I have had 30 + E mails and numerous phone calls with Google/Nest and they expect me to buy 2 new cameras because they cannot fix the issue of reconnecting the 2 outdoor cameras after a change of WIFI. The indoor cameras, thermostats, smoke alarms co...

Robdoc by Community Member
  • 6 replies
  • 1 kudos

Replacement doorbell

I bought and installed a google wired doorbell, 2nd generation, for my father who is 93 yrs old. Tried to install it on August 13th but it wouldn’t chime and google tech support said it was a defective chime puck and they would send me a replacement....

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