Cameras and Doorbells

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Unable to see 24/7 video history from Nest Doorbell in Google Home

I have a Nest Doorbell (Gen 1), Nest Thermostat, and just purchased a Nest Floodlight with cam. I found out that the Nest Floodlight requires a new app Google Home, which is fine. I installed it and get everything configured with my other cameras. Th...

How to download a full video history, rather than clips?

Hi I have a nest pro subscription and have a google floodlight + camera (wired) and a nest wired doorbell. The police have asked me to provide them with video recordings for a period spanning 3 days (around 10 July 2023).I'm struggling to figure out ...

Video record times

Have my record time set for 3mins but the most it will do is 10 seconds?

How to connect Nest Hello Doorbell and Google 2nd Gen Doorbell to a doorchime

Has anyone connected a Nest Hello doorbell with 4 wire puck (front door) and a google 2nd gen doorbell with 2 wire puck (backdoor) to a chime with 2 tones (F T R)? If so, please provide a wiring diagram. I can't seem to get the two video doorbells (f...

Wired nest camera won't connect

Hello, Had my wired nest camera all set up. After a month it disappeared from my google home app.So I attempted to factory reset it however the blue light to link to my wifi does not come on.I also tried to re add the device with the QR code and get ...

Cameras in away mode record pets but not the pet sitter

I have cameras set to record when in away mode. I can see my pets and get motion alerts except when people who have access are in the house. I have nest doorbell but not using for home / away. Nest thermostat is only using home / away for eco temps. ...

Google Camera Flood Light and Google Hub Notifications

I'm trying to setup a notification on a Google Hub for my parents. I thought it was going to be simple. Has anyone figured out how to make a Google Hub play a sound when an event is detected by the Google (Nest) Outside Camera/Floodlight? The only re...

Nest Hello film is peeling

Hello, This is the second time my nest hello doorbell has peeled. The current one was a replacement sent from the previous time this issue occurred. Can someone from the community please assist in replacing this device again. I am unable to access th...

Resolved! No zone setting options visible via 30 day Nest Aware free trial ?

Cannot see zone setting options on my settings menu. Only given Device Info and Notification options under General heading and Battery, Events, Video and Audio options under Devise Features heading. No zone option unlike what is shown on video tutori...

Nest doorbell latch clicker won’t release

I’ve recently fitted the new Nest Doorbell but the clicker latch is very tight and it wasn’t easy to lock it onto the wall plate. But after I got it to lock in place, although not flush to the plate, it now won’t open with the pin device! And I’ve tr...

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Unable to see 24/7 video history from Nest Doorbell in Google Home

How to download a full video history, rather than clips?

Video record times

How to connect Nest Hello Doorbell and Google 2nd Gen Doorbell to a doorchime

Wired nest camera won't connect

Cameras in away mode record pets but not the pet sitter

Google Camera Flood Light and Google Hub Notifications

Nest Hello film is peeling

Resolved! No zone setting options visible via 30 day Nest Aware free trial ?

Nest doorbell latch clicker won’t release

How do I stream Nest Cam 2nd Generation?

Incorrect times

Nest app and the Google App

Need Help with Google Doorbell Voice Announcement ...

How can I record more longer when set to “people” ...

new camera won't charge

Can't log in to existing Nest App

Doorbell camera (wired, 2nd gen) will not record e...

New updates to Google Home for camera users: new A...

Automatically Enable/Disable Indoor Wired Gen2 Cam...

Yes - I have some created, but don't use them everyday
Yes - I use automations or Routines everday!
No - I don't use automations or Routines