New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
How to change event detection sound
Hello. I’m new to Nest. I have it set up exactly as I want it except I want to change the “event detection sound.” I have dogs and they set it off quite often when they’re outside and I’m really sick of the sound so I’d like to change it. I’ve gone t...
Setting new nestcam in theUAE
Hi, I purchased Nest Cam indoor/ outdoor battery set of three and took them to Dubai to install them. Each time I try to set the camera I got an error message “cannot connect to cloud, please try again later”.I tried it many times and reset my router...
Nest outdoor camera cable
Hi all, the issue isnt really cosmetic but it seems the closest to an appropriate catagory.Has anybody experienced issues with power cable to the camera breaking down. I have one that appears to be UV damaged. Surely the cable on the cameras is UV ra...
Broken Nest Doorbell lens
I mistakenly thought my doorbell was secure in place but it has fallen and now has a broken lens. Is there a way to buy replacement parts or pay for repairs, or might that be included with the warranty?
Nest Floodlight cam camera triggers
I am interested in getting a Nest Cam with Floodlight but wanted to get some clarification on the Camera Floodlight trigger. I would like to be able to trigger the floodlight when people are detected on the camera, however if animals (i.e. my pet) we...
[Nest Cam with floodlight (wired)] --> How to make the flood light stay on for long periods of time
I am wondering how to set the Flood light to stay on as a light while my children play in the backyard after dark. Is this possible and if so how do you do it? I am looking for it to stay on for at least 2 hours (estimated)
Nest doorbell puck does not work for gen2 wired doorbell
Hi, after installing the doorbell and the chime puck the chime did not work. I tried waiting 30 min and trying again and still no inside chime. I then decided to try with the puck not installed and the inside chime worked. Now with it not plugged in ...
continue on Case ID [1-3812000033853] nest camera constant offline at google home
Hi, Maybe you guys can help me, I allready have a ticket but the activity over there is ''dead'':Case ID [1-3812000033853] I had some contact with ''Vincent''. Since a few months our Nest cam indoor has daily frequent disconnects... after a few minut...
Wired door bell 2nd gen UK
Google when are you releasing the wired 2nd gen door bell to the UK? Please explain what is the delay.
Nest Camera keep alerting me of people outside of a zone
I keep getting alerts of people outside the zone that I created in my nest camera.The alerts of outside people are off and I don't know what to do.That's my config:
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