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Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest video doorbell won’t lock into place on the wall mount
This issue was posted in another thread and closed without a solution. I am setting up my new Google doorbell. Everything went fine until I got ready to mount the doorbell into the mount. The Google video says to line up the bottom of the doorbell wi...
Different results from nestcam
Two nest cams side by side - same settings. One captures activity, and the other only captures one activity in the past 24 hrs. The difference - one has the power connected - and is working properly. The other has a full battery but not picking up ac...
My nest doorbell (battery) won't connect to a second tier nest wifi mesh point.
I have a Google Nest doorball mounted to my gatepost at the end of my driveway (50 meters away from the router, but only 4 meters away from a next wifi point) and it won't connect to my Google Home app. It did connect when I tested it in the house (p...
Resolved! Indoor chime working but skips first and last chime of 8 Westminster chimes
System works as intended with one exception, indoor chime rings immediately at push of Nest camera button but starts the indoor chime one ring late and stops one ring early. Chime is mechanical with 8 chimes each activated by a rotary cam sequencer s...
Nest Doorbell stopped sending notifications
Our doorbell quit sending notifications, it will detect some movement when a car goes by but does not see movement right in front of it. It does work when we ring the doorbell. It had been working fine, we think it quit about the time the Google Home...
Splitting Camera Access
Hello. I have 18 cameras set up (10 upstairs and 8 downstairs) and want 2 people to have access to all the cameras and 2 people to only have access to to the 10 upstairs. Is this possible with Nest Cameras?
Question with Nesr Doorbell. Not working when wired
Hello, Recently my Nest doorbell was working perfectly. We replaced my exterior door so we took about the Nest doorbellWe went back to hook it up to the wires and now it doesn’t work at all. When it in via USB, it works fine. Any idea what’s happenin...
Doorbell visitor notification delay
Hi, Visitor notifications from my doorbell arrive on my Pixel 7 after 27 minutes. My wife's iPhone gets them immediately. What's happening?The doorbell says it is a Nest doorbell (wired) - so presumably gen 1. We've had it a while, but not sure when ...
What does "Loading camera preview" mean?
Until the recent problem with notifications not showing up until the screen is unlocked, I've never seen the "Loading camera preview" message. Now I see it a lot. What does it mean and why have I not seen it before?
Help with doorbell angle
Hello, attached is an over head diagram of my front door. I’m trying to figure out if a wired nest doorbell with the angle plate will angle the camera enough to see outward? My doorbell faces an opposing wall. I know I can just go with the battery o...
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