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Cameras and Doorbells

Blog Posts

The difference between the 2nd gen and the 1st gen wired Nest Doorbell Read more

Now Launched: Nest Doorbell (wired, 2nd gen) Read more

Nest Doorbell Fall ringtones coming soon! Read more

Featured Posts

Cold weather concerns with Nest Doorbell Battery Read more

Forum Posts

Where to begin? Just moved in...HELP please.

We have lived in our home a month or so and have made note of a Google thermostat, a mouse (?) of some kind, various cameras, and a doorbell.We would like to set these up but have no idea where to start 1) being old, 2) not having a system like this ...

File a formal compant

Hello, Has anyone been able to file a formal complaint against Google Nest. My google nest camera stopped working after I moved and I called to triage it. After a lengthy conversation, they were unable to do so and sent me a new one, which they asked...

EJeans by Community Member
  • 228 Views
  • 12 replies
  • 0 kudos

Resolved! Nest Cam Battery only charging 1% per hour

My Nest camera (battery) is charging at barely 1% per hour.I'm using the original cable and adapter plugged into the mains. Online help suggests the camera should charge in roughly 5 hours. Is my camera/cable/adapter broken?I only purchased it in Nov...

TomS001 by Community Member
  • 141 Views
  • 5 replies
  • 0 kudos

Nest live video

I purchased a Nest indoor wired camera, which I installed today. Unfortunately, when I go intothe Google Home app, to view it, I get the message 'Live video unavailable' please can you help me resolve this

Emma3 by Community Member
  • 110 Views
  • 5 replies
  • 0 kudos

Doorbell not ringing

I just bought a home and it had a nest installed already. Doorbell would chime inside the house when the doorbell button was pressed. I did a factory reset on the nest so I could create my account. It installed easily, but now the doorbell doesn’t ch...

Skybug by Community Member
  • 74 Views
  • 3 replies
  • 0 kudos

Google Nest Camera Outdoor Gen 2 not recording events

The camera is not recording obvious events other than in the center of the screen, and even then it misses a lot. My wife can walk to her car, get in, and drive away and it doesn't pick up anything. This is my second camera, as I thought the 1st one ...