New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest Camera Video Quality suddenly Changed
same issue
Feature Request (Dynamic bandwidth/resolution)
I had always been a little disappointed in the resolution of the picture when I pinch zoomed in on the doorbell camera, then, after having had the doorbell forever.. , I found that it was , by default, turned to a low resolution to save bandwidth. I ...
Can't set up Nest Doorbell
Hello,I'm trying to add my Nest Doorbell (wired) as a new device to my home but it just isn't working! It has been professionally installed by an electrician who has checked his wiring twice, I have a compatible chime and the correct voltage transfor...
Video Doorbell notification should be always on
It seems intuitive that the (wired) Google Video Doorbell notification should be enabled/disabled separately from other notifications.For instance, notifications for email, telephone and text messages being turned off while asleep, but if somebody is...
How to change the battery
Show me how the find and change the battery
Resolved! Nest indoor cam
Hi - I have a NEST indoor camera and recently the light turned red. The camera still works. I have tried removing the camera and adding it again but this hasn’t made a difference. Does anyone know what this means? Also my outdoor cam has stopped work...
Sound event notifications on nest cam indoor
Hi, I just bought a new nest cam indoor (2nd gen). According to this official help page, I should have "Person speaking alerts" alerts in my camera. In my home app, I can't find a way to configure it. I have a "nest aware" subscription. When I open t...
My camera is not working I'm not
I need to get this fixed or I'm going to send it back to you
Resolved! “Nest Cam Setup (Macintosh).app” needs to be updated.
I am trying to connect a older Nest Cam Outdoor. It wont connect thru the Nest app on my iphone. I tried to plug into my computer but I get the following error“Nest Cam Setup (Macintosh).app” needs to be updated.I cannot find the latest software anyw...
Nest Hello Visitor Announcement stop working
I have a nest hello for 2 years and I have a couple of google nest hub max and google home mini around the house. Recently the visitor announcement stops working on all the speakers and displays. Display products will show the video feed but they wil...
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