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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15759 Views
  • 0 replies
  • 6 kudos

Painting Power Cable?

I just purchased a black Wasserstein cover to better conceal my Nest Battery Cam. It works great! Unfortunately, the white Nest power cable ruins the idea. Is it okay to paint the power cable black, or at least the end closest to the camera that will...

Improve recognition of camera

Curious if anyone has any tips to improve the recognition for the Nest cameras? Our dog constantly gets identified as a person meaning the cameras go off all day long, running the batteries down for no reason. Our front doorbell also seems to think p...

Nest Doorbell (battery) factory reset failed

I recently setup a new modem and wifi network at home. I've been deleting, factory resetting and reconnecting my other Google Home devices successfully to the new network. So far, My Nest Hub, 2 mini speakers and a chromecast ultra worked fine. But t...

CammiMS by Community Member
  • 732 Views
  • 3 replies
  • 0 kudos

Wired camera getting low battery notifications.

We have a wired floodlight camera (2nd generation). This morning we were notified that we only have 6 days of battery left! Help! This makes no sense to us. (There was not a category to select that matches our issue.)Julie

Sis818 by Community Member
  • 3468 Views
  • 9 replies
  • 3 kudos

doorbell cam record time

I've tried all of the online posts suggestions for adjusting record times, but this feature is not available in my iOS app or my Google Home app. What am I missing?? - Thanks, Fred

3cams by Community Member
  • 863 Views
  • 5 replies
  • 0 kudos

Wired doorbell stopped getting power

My doorbell was installed about a year ago and worked great. 2 days ago it went offline and nothing is working to restore it. There is no light on it when I push the rest button, so I assume it's not getting power. There have not been any recent elec...

Nosila by Community Member
  • 685 Views
  • 3 replies
  • 0 kudos

Google Doorbell

When trying to add a google/nest doorbell it says it is tied to an account that I do not no where it is. I bought it new and it worked at one time but now when I try to reconnect it says it is tied to another account. We want to add the doorbell but ...

Holen1bvw by Community Member
  • 787 Views
  • 5 replies
  • 0 kudos

Camera playback weird video

Google Nest cam Indoor/Outdoor battery purchased a week ago and installed on outside garage wall. Live video looks fine, but any recorded events played back contain a quick flash white 1 second flash that affects the entire screen. This could occur a...

jrw429 by Community Member
  • 729 Views
  • 1 replies
  • 2 kudos

Resolved! No doorbell notifications when out the house

I have a battery Nest doorbell. When I am at home I receive all my notifications, however when I am out of the house (away from home), I don't.I do not have Home/Away Assist.All notifications including critical alerts on both Home app and Phone setti...

Coffee by Community Member
  • 784 Views
  • 2 replies
  • 0 kudos
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