cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Help Center

Forum Posts

Start a conversation

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 13612 Views
  • 0 replies
  • 5 kudos

Resolved! Hub Max camera display multitask

Two things…while streaming a security cam to the hub max the built in camera on hub max does not work. While using the hub max to stream an internet radio station it will not show any security cameras but the built in camera does work. It would be ni...

CCT2 by • Community Member
  • 586 Views
  • 3 replies
  • 0 kudos

No event history

I have a nest cam outdoor that’s plugged in and an aware plus subscription yet in the year + I’ve owned it I haven’t had ANY history at all which completely defeats the purpose. I’ve set filters which as soon as I close out completely wipe away, upgr...

Pink hue on Nest Outdoor Camera

Like many others one of my nest Outdoor cameras now has a pink hue on the day time video feed. I have read many similar posts on here and followed the advice to limited or no success. Turned off and off, left off for a while reset the unit, turned ni...

Stepram by • Community Member
  • 344 Views
  • 1 replies
  • 0 kudos

Nest Outdoor Camera will not Connect

I switched wifi networks for a new router. I tried numerous times to reconnect with no luck. I removed the device and goto add product both in Nest app and Google home and the camera still will not connect. Unplugged power and replugged in. Blue ligh...

Chime connector

Wife wants me to get the doorbell chime working in the house. Have had the Google Nest doorbell [wired] installed for 2 years and have been using GOOGLE HOME app for doorbell notifications. Problem is it appears someone in the house has thrown out th...

DT1970 by • Community Member
  • 1206 Views
  • 6 replies
  • 0 kudos

'Ring indoor chime' greyed out in Home app.

I've set up my Nest Hub and Doorbell in the Home App. The 'ring indoor chime' option is greyed out. I've tried rebooting the hub as suggested in an archived chat.Nothing is working.

B_K by • Community Member
  • 579 Views
  • 2 replies
  • 0 kudos

Mounting hardware missing

Hello!We recently had new siding put on our house and the camera mount was thrown away. How do I go about getting the mounting hardware replaced? Thanks.Peter

PJL1701 by • Community Member
  • 534 Views
  • 3 replies
  • 0 kudos

Night vision not working

My outdoor floodlight cam all of a sudden today shows black and white during daylight and almost complete darkness at night. I've tried all the resets I could find in these forums but nothing seems to work.

Tuck01 by • Community Member
  • 471 Views
  • 1 replies
  • 1 kudos

Google Doorbell Issues

I have two Google doorbells connected and they are driving me crazy. For a while my front door doorbell would randomly go offline and reconnect with a few days later. Now my back doorbell went offline and won’t connect. It stopped at exactly 8:25pm. ...

Jim83 by • Community Member
  • 350 Views
  • 1 replies
  • 0 kudos
to vote
Labels
Top Kudoed Users
View all