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Cameras and Doorbells

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Enhanced Camera Experience in the Google Home App Read more

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 4992 Views
  • 0 replies
  • 3 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 20939 Views
  • 0 replies
  • 8 kudos

Resolved! Gen1 doorbell and cameras won't connect to new wifi

I have pretty much every version and model of nest cameras, and up until last week they worked perfectly fine. I changed internet providers and followed standard steps of removing cameras from application then re-adding to new wifi name. My older cam...

Andyk515 by • Community Member
  • 1353 Views
  • 6 replies
  • 0 kudos

Unable to play video history on iPad

I am unable to access any of the saved video clips using the Google Home app on my iPad. The same clips work fine when accessed from my iPhone app or from the Windows desktop/browser.When I launch the Google Home app I see the live video for each of ...

Resolved! Nest Hub Max camera getting “Couldn't load video” message on Google Home for web (home.google.com)

When using Nest Hub Max camera I get "Couldn't load video" error message in the Google Home for web (home.google.com) camera display window.The Nest Hub Max camera live video (and history) works fine on the Google Home app (iOS).Additionally, my Goog...

Resolved! Nest doorbell not charging

Hi, my nest doorbell won't charge. I've done a reset and a factory reset and neither has remedied the issue. Pre both resets when I attach a charging cable the LED on the front did not turn white and I left the bell on charge for a few hours and it d...

Edgray by • Community Member
  • 217 Views
  • 1 replies
  • 0 kudos

2/3 cameras not working

We have 2 indoor nest cams (wired second gen) and a doorbell cam. Yesterday morning one of the indoor cams and the doorbell cam live views stopped working. It would say the device is offline but both still had notifications whenever events (motion, p...

JoJ0 by • Community Member
  • 321 Views
  • 4 replies
  • 1 kudos

Nest Cam (Battery) Live Feed Stops After 5 Minutes

I just installed 2 indoor Nest Cams (Battery) and I thought everything was working great until I realized that the live stream times out at exactly 5 minutes. I then get an error message saying “Camera unavailable. Couldn’t reach this camera”. Then I...

Nest Hub Max and Nest Wired Doorbell Gen 3

Hello,I have the Nest Hub Max, originally bought back in 2020. It is updated to the latest version. I recently bought the Nest Wired Doorbell Gen 3. Both are on the same WiFi network, both are part of the same Home in the Google Home app.When the doo...

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