cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Help Center

Forum Posts

Start a conversation

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Nest cameras

I need to get into old acct to release cameras to the acct I tried migrating and now can’t get cameras to work..

Unable to factory reset nest doorbell (battery)

I have a nest doorbell that has been working fine for 10 months. On Monday my phone told me that the doorbell was offline. I took it inside and put it on charge. Using the help available online I tried to do a restart by pressing the reset button for...

bunjee23 by • Community Member
  • 437 Views
  • 5 replies
  • 0 kudos

Door bell camera volume

How do you increase doorbell volume on a wired doorbell camera please?At the moment it is useless !!!!Thank you

Mal2p by • Community Member
  • 356 Views
  • 6 replies
  • 0 kudos

Can’t add or remove device.

Have three (3) existing camera accessed thru Nest app and old username and password. Bought new Nest Doorbell / Camera requiring Google Home app for setup. Doorbell / Camera is installed and working. Can’t “add device”, the three old existing cameras...

Nest wired outdoor can sending notifications when home

Had my cameras (2) for about 3yrs now and notifications worked for the most part. Last couple of weeks I keep getting notifications when I'm home and on my wifi. It's recognizing when I'm home or away but keeps sending me push notifications. Using pr...

Kirschman by • Community Member
  • 507 Views
  • 7 replies
  • 0 kudos

Nest doorbell not staying in mount

The pin that holds the camera on the lens appears to have stopped engaging properly. I only noticed when it came off the mount and of course landed on the camera lens. Is there a way to get this fixed ? many thanksPaul

Hawks by • Community Member
  • 388 Views
  • 4 replies
  • 0 kudos

Battery doorbell won’t chime on speakers or hub

I have installed my Google battery doorbell using the app as asked. I already have 2 mini speakers and a home hub in my house, but my doorbell will not chime or send any notifications to them. It’s a useless doorbell if I can’t never hear it ring! I ...

Zobo by • Community Member
  • 546 Views
  • 4 replies
  • 0 kudos

Wired Nest camera video history disappeared

I have a wired indoor nest camera with a nest aware plus subscription. On Saturday 25 March I noticed that the video history was missing for around 26 hours between 10am on Friday 24 March and 12 noon on 25 March. When I looked again a 1 hour later a...

Raymond3 by • Community Member
  • 748 Views
  • 4 replies
  • 1 kudos
Polls
Do you use automations or Routines in your smart home?
Show Choices
Hide Choices
to vote
Labels