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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15695 Views
  • 0 replies
  • 6 kudos

Resolved! Nest Doorbell is defective

I have had my Nest doorbell (battery) for a year or two and as of this week, no longer mounts to the wall. The small circular locking mechanism does not click when attaching the doorbell to the mounting plate.I have searched for ways to get it fixed ...

Paul45 by Community Member
  • 423 Views
  • 1 replies
  • 0 kudos

Resolved! Nest Cam (battery) will not charge

A few weeks ago my nest cam died, so like normal I took it down and plugged it in to charge. Like I have for the past 2 years with it. This time the camera is refusing to charge at all. I do not get the pulsing light saying that it's charging and no ...

fireman23 by Community Member
  • 1083 Views
  • 4 replies
  • 1 kudos

Resolved! Video was not recorded

Hello Team, Today morning when I got out of my house to drop my son, I realised someone has opened my car and left the door open. I have a camera right outside to capture the entire car. So I opened the app to see who did this, but sadly the camera d...

Badriravi by Community Member
  • 848 Views
  • 2 replies
  • 0 kudos

Doorbell Does not Ring inside of home

Good morning. My doorbell no longer chimes inside my home anymore. When I googled and followed the directions it states that my ring indoor chimes should be on, but mine is gray and will not let me click on it.

Natasha30 by Community Member
  • 3981 Views
  • 2 replies
  • 0 kudos

Nest Doorbell (wired, 2nd gen) Wifi frequencies

According to Nest doorbell spec:the following supported wifi frequencies are: 802.11a/b/g/n/ac (2.4 GHz and 5 GHz) https://support.google.com/googlenest/answer/9259110?hl=en#zippy=%2Cnest-doorbell-wired-nd-genI need to have a spec with the exact supp...

amitbern by Community Member
  • 1110 Views
  • 5 replies
  • 0 kudos

How to identify different doorbells

I have two newly installed doorbells. One at the front door, and one at the garage.At the moment i have the front door set up ONLY for button press, and the garage for button press and motion.The front door is working fine, when the button is pressed...

Neopopulas by Community Member
  • 6091 Views
  • 1 replies
  • 0 kudos
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