Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Doorbell camera
My doorbell camera stopped working after getting a new router. I have tried so many things to correct this, but nothing is working. I need help.
Nest indoor camera
Nest indoor cameras are a joke! Why don't they have backup QR codes or key codes linked to your serial no on file??? My camera has been used as a baby camera just sitting on my wall. The camera is only 2 years old. The QR code and key code on the bac...
Nest doorbell notifications Google Pixel 7a
I have recently bought 2 Google Pixel 7a's and a Google Battery Doorbell GenIIOne of my Pixel phones #1 gets Nest doorbell notifications notifications (house smart phone wifi only) while the other with cell service does not #2.They both did originall...
nest cameras offline after thunderstorm
Just spoke with tech support regarding the fact that my nest cameras go offline after ever single thunderstorm. Was told 1 in 20 cameras have this problem. Ummm, would nest like to fix this problem?? She offered that it could be a wifi problem or som...
Miss event, not recording sometime, people
my camera could be recording nothing sometimes, but then it said event not recording loss it’s not down to my Internet connection. I think it’s a server between my camera and your server this needs to be fixed. I cannot be paying for something and mi...
Feature Request- Camera Alert Snooze
PLEASE add a function (to the Google Home app) to snooze motion alerts for cameras (specific cams OR all cams, maybe a group, would be great). I have several Nest cams (indoors & outdoors) as well as hardwired cams from a popular manufacturer which h...
motion sensor distance.
From what I've read, the nest cam with floodlight has motion detection UP to 25 ft. The "up to" is my question. What determines the distance? The view is misleading. You can "see" but the camera does not capture all of that.
"Upgraded" subscription - now no 24 hour recordings
Hello,For the last few years when I login to my doorbell cam on the web, I've been nagged to upgrade my subscription. I've resisted as the 5 days/24 hours per day was fine for my needs. Last week I saw the price of my old original sub was going up so...
How to see 24/7 video history on nest wired 2nd Gen doorbell in google home app?
How to see 24/7 video history on nest wired 2nd Gen doorbell in google home app? I’ve paid for this and don’t see a way to do this.
Nest Battery Cam-2 Pack. Are they dependent on one another?
When you purchase a Nest Battery Cam-2 Pack are the cameras dependent on one another? In other words, do they need to be in close proximity to each other to connect to the network? I'm having a heck of a time getting one of my Nest Battery Cams to co...
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