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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
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Resolved! Solved: Nest Doorbell Battery not capturing events

Moderator edit: Subject updated for clarity and findability. I recently noticed that my Nest Doorbell (Battery) doesn’t appear to be capturing events like it used to. Prior to 11/21/23, my doorbell was capturing events like normal - I have it set up ...

Phone notification issue

I am an Arlo user switching to Nest doorbell as arlo’s has long latency however with nest battery doorbell, phone notifications are extremely poor. My iPhone displays a notification from google home but no vibration to let me know someone has rung th...

Micky505 by Community Member
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  • 2 replies
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Doorbell screws

My installer lost the screw to attach my google next 2nd gen doorbell to the wedge. So it is just hanging by the wires unless I tape it up. How can I get a new screw? brand n w initial installation

Bkod by Community Member
  • 596 Views
  • 3 replies
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Battery Nest Camera won’t charge

Have 2 nest cameras mounted outside. Battery died on one, so I brought it in and put it on the charger. No lights come on or anything after about 30 minutes. Temp outside is about 40 Fahrenheit. I just put it on it’s magnetic mounting connector, but ...

plshelp by Community Member
  • 1231 Views
  • 8 replies
  • 1 kudos

mac user beware

mac users beware Nest no longer works with mac products, needs a windows platform to set up. I have 4 cameras and set them all up on my mac years ago, lost power and now they are useless to me.

Not capturing history

I have 5 Nest Cam (battery) set up around my home. More so recently I am noticing the following.- Events are not being recorded even when I know there are people right in the view of the camera.- Live streaming sometimes take a long time to load or d...

hcpolo by Community Member
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  • 7 replies
  • 1 kudos

Nest Camera Connection issue

Hello my name is Ridhi Sharma. I'm a doctor and I spend most of my time at my Ayurvedic clinic. I'm also a mom to a 9-year-old daughter. I use my IPhone to keep an eye on her while I'm at work. However, I've been having trouble with my Nest Camera. I...

Wiring UK Doorbell (Battery)

I can barely find any information on this online, hopefully someone can help with their own situation.UK version of doorbell battery. I want to connect it permanently with wires as I'm bored of having to remove to charge it.I have a transformer, the ...

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