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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 824 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16679 Views
  • 0 replies
  • 7 kudos

So no playback at all without paying?

I thought you got a few hours playable events or something? My mom had an incident and with the first gen Nest Hello all I can do is see live video on the Nest website or live video in the Nest app. In the Nest app ONLY there were events for the last...

Tanquen by • Community Member
  • 3800 Views
  • 8 replies
  • 1 kudos

Door bell camera not capturing events

My doorbell camera is not capturing events. Yesterday i was working in frontvyard and took down our basket ball net. It caprued someone walking by 10 minutes before i started working and did not capture anything for over 2 hours during that time i wa...

MFlusk by • Community Member
  • 587 Views
  • 1 replies
  • 0 kudos

UK doorbell compatibility

Are there any doorbells with built-in transformer that can power my Nest Wired doorbell? My electrician can’t find any but surely there must be one! TIA

Motion or event not detected

my nest doorbell has throughout the day many no event/motion detected and shows many periods during the day where it just goes blank is this normal is it not supposed to be a continous recording? I was barely able to get someone who was approaching m...

Jamastha by • Community Member
  • 947 Views
  • 4 replies
  • 0 kudos

Resolved! Nest Cam (battery) won't update

Nest Cam will add successfully to Home, but get a tried to download an update. Gets stuck on "0% downloaded" before getting a message "there may be a problem, something went wrong. You may have to reset your device." I've done reset, factory reset on...

Not recording events

My nest doorbell wired isn't recording any events. It used to for just a year. One day it just stopped. I also no longer receive notifications.

Resolved! Choose the last 4 digits of your cameras serial number

Trying to install a camera for the first time, downloaded the app, tried to add the camera, gets to a point where it says "Choose the last 4 digits of your cameras serial number" "it may take a moment for your device to appear in the list". Well it h...

Foilpot by • Community Member
  • 1730 Views
  • 2 replies
  • 1 kudos
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