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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Forum Posts

New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Nest cam wired indoor disconnecting

I bought a brand new nest cam indoor, it works brilliantly except for one issue. Every few minutes the camera goes black for a split second then comes back on. It will reset if I had the camera zoomed in back to the default view. I've moved the camer...

I see advertised that camera can detect vehicles

I see the nest can detect vehicles, but all my cameras pick them up as people and I'm notified constantly about people. But garbage trucks, school buses, mail trucks, Lamborghinis, and the like are not people. Any way this can be fixed? Has been happ...

opticle by Community Member
  • 979 Views
  • 13 replies
  • 0 kudos

Poor customer service

I bought a brand new IQ outdoor which failed after 6 months, cost about £280. It was replaced but only to fail after 13 months. After contacting customer service again I was directed to the store to buy one of the new models with no offer of any comp...

2nd generation wired doorbell chime connector

Has anyone tried to use a simple old fashion single contact switch doorbell without the camera, just the chime connector? Would like to know if that works to ring the chime or does it damage the chime connector?

edbett by Community Member
  • 302 Views
  • 2 replies
  • 0 kudos

Google Nest Camera not charging

I have a Google camera battery model, that currently isn't charging, its sitting at 7%, and has been "on charge" for near on 2 days, not charging. It has been working fine, for a couple of months, charged a couple of time with no issues.I have tried ...

Gah5 by Community Member
  • 398 Views
  • 4 replies
  • 0 kudos

Nest Hello terrible battery life

I had a replacement unit due to a previous fault and am getting less than a week from the battery. The previous unit only lasted about 3 weeks before needing charging. It is also constantly going offline. I've tried to persevere but it is clearly not...

Jespin by Community Member
  • 210 Views
  • 3 replies
  • 0 kudos
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