cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Help Center

Forum Posts

Start a conversation

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15706 Views
  • 0 replies
  • 6 kudos

Familiar faces - my face too

Hello, I like that the familiar faces works very well (after a few weeks of training), however please can you feed back the following two suggestions:1. Please may you implement an option to only alert for unfamiliar faces. I'm tired of seeing 'my wi...

Schmaulie by • Community Member
  • 459 Views
  • 1 replies
  • 0 kudos

Google has made my Nest cameras worthless

I own six Nest cameras: three each at two locations. I have always resisted migrating from my Nest account to Google; however, the other day either I accidentally hit something that switched me or Google migrated me without my permission. SO when I g...

Synergeo by • Community Member
  • 1890 Views
  • 6 replies
  • 1 kudos

Override Home/Away with schedule

Hi, there were older threads on this but not closed and no update since over a year.I would like to set a schedule for home/away on my outdoor cam - during the day, it can be controlled by home/away settings, but during the night, it shoud be active ...

Nest hub screen turns black when streaming camera

We have an indoor nest camera installed in the nursery room and Nest hub on my nightstand which streams that camera and it was fine till recently. But now I wake up to black screen. But when I stream it on my phone, camera is working fine. Don't unde...

Nest Hello not connecting to Google Home

I have a problem connecting my Nest Hello to my google home. Previously I added my Nest Doorbell to my Google Home through the Nest app.I recently had to hard reset my router and now I am unable to connect my doorbell to my Google Home, either direct...

Miele91 by • Community Member
  • 621 Views
  • 2 replies
  • 0 kudos

Video History Deleted?

I just upgraded my camera to Nest Aware and now my entire history is gone. Is there a way to get it back? I upgraded to get a video of a package thief from earlier today.

Strange message in activity log

Today on checking the recorded activity on my doorbell, I saw this messageData accessed from front doorbell AmazonWhat is this and should I be concerned about a security issue?

JeffB1 by • Community Member
  • 1360 Views
  • 2 replies
  • 0 kudos

NEST CAMERA VIDEO NOT WORKING.

THERE IS A GREEN LIGHT ON THE CAMERA BUT ALL I GET WHEN I LOG IN USING GOOGLE IS FIRSTLY A DIAGRAM OF THE HOUSE WITH THE CIRCLE GOING ROUND THEN IT PROGRESSES TO A DIAGRAM OF A HOUSE WITH HOME UNDERNEATH AND MY HOUSE NAME AND UNDER THAT A PLUS SIGN +...

RNSPARKER by • Community Member
  • 455 Views
  • 1 replies
  • 0 kudos
to vote
Labels