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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 275 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16097 Views
  • 0 replies
  • 6 kudos

Doorbell won’t show up on nest app.

I have several structures with nest cameras & like having the nest browser open on my work computer so I can be my own security guard on remote properties. Just bought a new v2 wired doorbell. I’ve added it to my account on google home. But no matter...

TomTT by Community Member
  • 595 Views
  • 2 replies
  • 0 kudos

Outdoor Nest Cam not picking up sounds (dog barking)

I recently installed a new outdoor wired nest cam. We are currently dealing with our next door neighbor's constantly barking dog. When I check the live feed, I can hear the dog barking, but my camera does not record it as an event. Also, when I use t...

floodlight camera reporting false vehicle notifications

We purchased 2 floodlights with cameras. One is facing backyard which seems to work fine (person notifications only) and 15 feet away another is facing our driveway. whose false vehicle notifications at night is gonig off every 10 minutes. The house ...

Rootbear by Community Member
  • 5350 Views
  • 20 replies
  • 4 kudos

Resolved! Camera notification

I haven't been getting my notifications for my cameras and doorbell for the past couple days. Is this a known issue? If so how can I get notifications again.Please help!?!?

cyfalk by Community Member
  • 897 Views
  • 3 replies
  • 0 kudos

I cannot hear the person at the door

I have first generation google nest video doorbell. On google home app, or the nest app, I can talk and the person at the door can hear me. But I cannot hear them when they speak. I think this doorbell is supposed to be two-way audio, right? I saw an...

Omerg by Community Member
  • 1495 Views
  • 1 replies
  • 0 kudos

Customer Service

Pretty disappointing customer service today after I used the chat and called. I was looking to return a set of cameras that I never used and still have them in the original packaging. The first call I got hanged up on after they transferred the call....

Nest connection to Starlink

Hi, I have two nest cameras. I don't have nest routers or anything like that. The cameras worked fine hooked up to my ATT router. I changed to Starlink and the cameras will only stay on temporarily. I have no other gear. Just the Starlink Wifi router...

Travisceo by Community Member
  • 1225 Views
  • 1 replies
  • 0 kudos

Want to use less data over the month

I had the nest doorbell and added 4 cameras recently. I am no getting told by Comcast we are using too much data. The only options for video quality on the Google home app are high and max. My doorbell is in the nest app and has low as an option. Is ...

Bfree271 by Community Member
  • 646 Views
  • 2 replies
  • 0 kudos
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