New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Resolved! Nest Cam zones
We've had a battery outdoor Nest Cam (latest version) for 3 weeks. It was setup using Google Home. I set a couple of zones as an experiment, but want to delete them. I can't find how to do that. Thank you for your help.
Resolved! Where are downloaded video clips stored (on iPad)?
So I got all the help I didn't need on how to perform a download, but nothing on where the downloaded video clips are stored. I'm using an iPad running iOS 14.3.
Not recording
My doorbell is hardwired, connected to WiFi, I can watch live video but it has stopped seeing motion and people. Help
Google doorbell not charging.
Been gone doorbell was not in use. In google home app showed as not connected. Plugged it in and no white light on doorbell came on. Not charging. After reading some of the comments I’ve reset it, removed from google home app. Went to reinstall and n...
Resolved! Gen 2 Nest Camera Connection Issues
I am going to try this forum out with no expectations, as I have been digging through looking for solutions to my problem and not finding anything close. And since Google is too cheap to hire real tech support people that you can actually talk to, yo...
Resolved! Outdoor Cam (Battery) Clips
My Nest Cam outdoor Battery seems to only record 30 second clips. Is that “normal”? Went out to sweep the porch the other day and was out there for several minutes moving around and it only captured 30 seconds.
Can’t install nest cam ; Nest camera connected to an account that no longer exists. No reset hole on
Nest camera connected to an account that no longer exists. No reset hole on the camera.
Resolved! No hole in Nest doorbell?
Hello, there is no hole on the top or bottom of my Nest doorbell to remove it. How can I do so?
Setting up Nest Cam Outdoor, can't set up Nest Network
Hi,I am having a very frustrating time setting up two outdoor nest cameras. On Google home, I try to add the device and when I get to the part 'do you have any other of the following nest devices set up in this home' and I click no because the camera...
Resolved! "Delete Video History" on one phone or all phones on account
I invited my wife to be a home member. When I delete video history from my phone does Google Nest camera also delete the video history from her phone?Here's a scenario - I walk outside to smoke a cigarette. The Nest camera sends a notice to my phone ...
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