New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Fixing water in Nest Camera lens
I was able to remove the 3/4" lens by gently working the tip of an exacto knife around the seam. You'll discover where the seal failed as the water inside will start weeping out. Focus the tip there, trying to get the knife tip under the glue gap on...
Doorbell camera does not replay videos
Doorbell (2nd generation wired) does not replay video only live stream is viewable. Device has been restarted and set back to factory settings and reinstalled. Only live video plays. After resetting now notifications do not announce. Device is less t...
Nest Camera Outdoor - Familiar Faces “no compatible camera detected”
Hi,I just got a nest outdoor camera and have subscribed to nest aware but the the google home app still says when I open familiar faces “no compatible cameras detected”. What might be the issue?raphael
New Hello Nest Doorbell (Gen 1)
We just replaced our old Hello Nest Doorbell that stopped working ( the chime stopped working) with the exact same model of Hello Nest Doorbell and now we can't get it to connect to the internet (camera). It will chime, is lit up, but camera not work...
Keep having wifi dropping on nest cameras
I have a home camera and 4 outdoor nest cameras. Is it possible that 1 of them maybe causes my wifi 2 drop alot?
Doorbell Sound and Motion detection
Has anyone else had issues with your doorbell recording motion and sound even though you have it toggled off? I’ve tried everything and can’t seem to fix the issue. I only want it to record when a person is detected and my feed is full of sound and m...
Doorbell stopped streaming to TV?
Same issue
Nest Cam powiadomienia/alerty
Witam,Kupiłem kamerę Nest Cam. W ustawieniach włączyłem wszystkie pozwolenia na dostęp, powiadomienia itd. Niestety nie otrzymuje alertów o wykryciu ruchu(dźwięku chyba nie posada). Chciałem używać jej jako "niani" i ta funkcja jest mi niezbędna.Pros...
No Partner Connections found
I've installed 2 Nest Doorbells and am trying to get them to work with Alexa. When I choose Partner Connections, I get "No Partner Connections Found". Help!
Nest doorbell battery not saving video
Our doorbell shows no events recorded for today although there was activity. Our subscription is good, the doorbell function works and rings on our nest hub, and the live function works. Using the troubleshooter says "We couldn't find any Wi-Fi data ...
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