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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Speak to a person. Call back and live agent doesn’t work.

I have been trying to get help with my camera. I have two homes. I took a camera from one home and set it up in the second home. The only way I could get it to work was to use a 30 day trial for Nest Aware. My 30 days is up and I cannot add the camer...

Twindg by • Community Member
  • 400 Views
  • 2 replies
  • 0 kudos

home icon alerts

new phone, my home icon has a 7 on it. want to understand and delete t 7 alerts.Can't find how to do this.

Rob_b by • Community Member
  • 59 Views
  • 1 replies
  • 0 kudos

My nest cam keeps dialing my phone in car

Everytime I am in my car and open my nest camera app, it starts calling the panel/screen in my car and I can't turn it off unless I shut my phone off or turn off my Bluetooth. There are others that have this same issue in chat, but I never saw a reso...

LT2 by • Community Member
  • 49 Views
  • 0 replies
  • 0 kudos

Nest doorbell battery offline because of a battery issue

Our doorbell (battery) stopped working recently. The battery died and when we tried charging it, couldn’t get it to charge. We now have a message on the app that says the doorbell is offline due to a charging issue.The doorbell is just out of warrant...

hiltmitch by • Community Member
  • 138 Views
  • 6 replies
  • 0 kudos

Camera doesn’t record when app is closed.

I just bought a new battery nest cam and set it up inside looking out the window at my front porch. The image is clear and looks great. I tested the video on it by walking out my front door and then went back inside. When I checked my cam on my iPad ...

Puds by • Community Member
  • 289 Views
  • 6 replies
  • 1 kudos

Recurring gaps in video recording in nest cam

I've seen this a lot: long blocks of unrecorded video from my outdoor Nest cam. Tonight it was from 10:13pm until 11:28pm. During that period, a ball of dried weeds about the size of a bowling ball appeared on my back deck. It looks like an animal st...

Resolved! Nest says I need to update my browser

I keep getting an error message saying n Nest that I need to update my browser. I have done all the suggestions in your forums. I see others are having the same problem. You’ve turned off comments but you haven’t fixed the problem. What do you sugges...

video record length

How do I adjust the video record length for google camera? i have already done the following, I can’t find where it lets me choose the minutes. Im not seeing it in video. I see video history, quality, night vision, status light brightness and rotate ...

koka22 by • Community Member
  • 171 Views
  • 5 replies
  • 0 kudos
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