New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Full history windows stationary
I installed a Google next 2nd generation wired doorbell on Christmas. When I look at all history I get 3 hours of info broken up into various events. The older events show moving preview of the event. The newer events are all stationary. Is this norm...
Camera getting no power
On Tech was out and the cameras show no power, and the camera lens have fallen out of the camera. We were told the cameras were guaranteed for 5 years. We contacted Dish tv and they were no help. We need to know if this 5 year guarantee will be honor...
No notification on Samsung S21
I have a Samsung S21 + 5G using Android 13 and Google Nest Doorbell (battery). Even with nofications turned on in the Home app, I am not getting any notifications on my phone when the doorbell is pressed.My Nest Mini, Nest Hub and my wife's iPhone 11...
Nest doorbell not ringing on devices
My nest doorbell is not ringing on any of my devices inside when it is pressed. It won't allow me to turn on the 'ring indoor chime' option in my home app either. I have a home hub and a nest mini speaker both connected to the same WiFi.
Notification Delay
I have a nest cam doorbell battery. When I first got it notification were instant to phone and all google home. As time has passed they have slowed. Now ringing the door bell is a 18s delay before the google homes announce and seeing a person/animal ...
Night vision not working
I have a wired outdoor nest camera and Night vision has stopped working. Placed by the door on a deck. No lights near it at all. Worked great for last 7 months. Stopped working last couple weeks. What do I do? Can I trouble shoot? This happen to anyo...
Recently purchased Net Cam installed in living room battery only lasts 2 weeks
How long should a nest camera wireless battery last when fully charged in our living room. I have it set to only alerting us when we are out of town. I'm intentionally not getting feed notifications every time someone walks into the living room. A fu...
Transferring Dropcam pro's to the new home goggle App problem
To transfer the old nest dropcam pro camera's to the new google home app you must first uninstall them on the nest app. Create a google home account. reinstall the dropcam's on the nest app and they will automatically transfer to the home google app....
Nest floodlight camera
My flood light will not turn off. When I first installed it, at night the flood light would only come on when movement was around the camera. Now the flood light will not turn off. It doesn’t matter if there is movement or not.
Doorbell has no power and is wired
Our ring doorbell has no power
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