Cameras and Doorbells

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

So many problems with the Google Home app and Nest camera app

We just installed a new outdoor Nest camera that is battery-powered (all others we have are hardwired) and had to download the new Google Home app to link all of our cameras together. Seemed simple enough, however, ever since then I have had numerous...

Doorbell and nest cams, incessant spinning blue circle

Hello, I am having major issues with all my nest cam devices, specifically my doorbell. Every time someone rings my doorbell and I want to check to see who it is I just get a black screen with a spinning blue circle. Sometimes the video ends up loadi...

Mounting a Nest doorbell camera on a perpendicular wall

I am considering buying a wired Nest doorbell cam but I have a problem. My current wired, conventional, doorbell is on a wall perpendicular to my front door. In other words, the wall is at a right angle to the wall where the door is. Placing it where...

Nest Cam Floodlight Electrical requirements

What is the electrical power requirement for a Next Cam with Floodlight? An OnTech installation person just refused to install them for me, stating that a standard electrical outlet will not supply enough power for the floodlight? He says that instea...

Nest Door bell turn off

My nest doorbell goes offline and this issue started in the past few days. any idea why its behaving this way?

Nest Camera and Doorbell (Battery) won't stream on my Samsung smartthings tv

Good morning Community I connected a Nest doorbell, camera (battery) and camera with floodlight to smartthings. I am able to view it on the smartthings app on my Galaxy s22 but not on my Samsung frame tv. Cameras appear like it wants to connect but n...

Resolved! Hi everyone

So I just moved into a new home that has a wired nest camera on it I wanted to see if anyone knew how to do a factory reset as the previous owner said she no longer wants it

nestdoor bell green but offline

Hi - after a few months of working. My nest door bell goes offline, but the unit itself is showing a solid green light, which indicates it’s connected / should be working fine. Restarting the device does not work / resolve the issue. I can only get t...

Doorbell Backplate broken:

The backplate of my google doorbell is broken. How do I go about getting a replacement?

Resolved! Downloading non-activity video from Google nest home app

Certainly not a streaming issue but no other option was relevant. I understand history and downloading a clip from event details but what if I want to download a clip that is not categorized as an event. A tornado went by my house and I have it captu...

Google Nest Community

Blog Posts

Help Center

Forum Posts

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

Need help with setup? Troubleshoot common Nest camera or doorbell problems

So many problems with the Google Home app and Nest camera app

Doorbell and nest cams, incessant spinning blue circle

Mounting a Nest doorbell camera on a perpendicular wall

Nest Cam Floodlight Electrical requirements

Nest Door bell turn off

Nest Camera and Doorbell (Battery) won't stream on my Samsung smartthings tv

Resolved! Hi everyone

nestdoor bell green but offline

Doorbell Backplate broken:

Resolved! Downloading non-activity video from Google nest home app

Nest camera battery going offline for no reason

No alert when someone rings the nest door bell, no...

Can't remove Nest wired doorbell 2nd generation fr...

Cameras keeps going offline randomly

Nest Doorbell Wired - blue light activates but gre...

Doorbell not adding faces

Nest Doorbell battery chime

Changing connection to new phone and wifi to Nestc...

Case #1-0363000035653

Nest Warranty - Who can I speak to other than supp...