New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Resolved! Doorbell - notifications when not at home
Hi there,I was planning to purchase a doorbell to help manage deliveries etc while not at home, but spotted somewhere in an FAQ that the phone “must be in same home as doorbell” to receive notifications - I couldn’t find clarification if this meant j...
Nest 2nd Doorbell
We installed a nest 2nd generation wired doorbell yesterday. Everything works. I have it on the Google Home app. My issue is I’m unable to get it on the nest app. When I go to add it, I get to this screen and nothing it says choose the last 4 digits ...
Google Nest Camera with Floodlight
During outside renovations the contractor lost the mounting plate and mounting bracket for my Google Nest Floodlight is it possible to find these spare parts as I really like the product.
Resolved! Two 2nd Generation Nest doorbells (wired) and one chime
Is it possible to connect two 2nd Generation Nest doorbells (wired) to one chime? If so, is there a chime wiring diagram? I have already successfully connected a 2nd Generation Nest Doorbell (wired) to my only chime. I am so happy with the doorbell I...
Resolved! Doorbell battery
How to change battery?
mounting the indoor nest camera
does the indoor nest camera have an alternative wall attachment to the round plate? our house is currently wired with rectangular j-boxes which would not be covered by the nest's round backplate, we would like to use that wiring rather then create an...
No blue light when trying to reconnect nest wireless camera
I had one of the three nest cameras go off line so I removed it from my room. Now I’m trying to reinstall it and I get no blue light to reconnect it???
No QR code and code on rubber no longer visible
Hi! Is there anyway to setup my nest doorbell without QR code or code on rubber back? I dont have either. Please help.
Terrible support
Scanning the product code takes you to first gen instructions. Waste an hour wondering why the bell fob has only two wires. (wrong instructions for 2nd gen)OK, found it. All is wired, the small blue light is lit. Nest sends you to Google Home, Home s...
Resolved! Doorbell Cam something went wrong
My Google doorbell has been working for a few months now, I changed ISP providers recently and got new WiFi equipment. I kept the same WiFi name and passwords, all same. I managed to add my Google speakers and light bulbs, no issues.. I was surprised...
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