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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15721 Views
  • 0 replies
  • 6 kudos

Deleted history

I forgot to save some video history in my Nest Aware account before it was automatically deleted. Is there any way to recover that?

777Goody by Community Member
  • 773 Views
  • 4 replies
  • 0 kudos

Google Nest Doorbell wired

Well this product is just horrible. Got it all set up and the video just cuts out every time you touch your phone…. Anyone else want to throw this garbage on the river or is it just me?end of rant…

IanShanley by Community Member
  • 1124 Views
  • 6 replies
  • 0 kudos

Doorbell Camera

I was not given a charger, can anyone please tell me what kind I need? My doorbell/camera is dead?

MS1968 by Community Member
  • 968 Views
  • 5 replies
  • 0 kudos

camera not charging

i was on hold for a very long time (not the 1 min promised) so trying an email here.I have 3 google cameras that are wireless. I have charged them before without issue.Now, one of the cameras is not charging - and it doesn't matter which camera charg...

annenosko by Community Member
  • 2255 Views
  • 17 replies
  • 0 kudos

Nest Doorbell Pin Won't Latch

Similar to seemingly hundreds of other posters, my battery doorbell stopped latching. There seems to be a design defect with the pin and they eventually fail. No-one else seems to have a solution outside of replacing the whole unit. Mine is a couple ...

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nest cam problem

My 2 year old outside nest cam started flashing the led lights off and on at night , anybody know whats going on ?

orange55 by Community Member
  • 943 Views
  • 5 replies
  • 0 kudos

TURNING CAMERAS OFF

Can I be the only one person in the home who otherwise has full access to be allowed to turn cameras OFF?OR can I receive notifications when someone else in the home turns cameras off?Thanks!

EJ1968 by Community Member
  • 842 Views
  • 3 replies
  • 0 kudos

Battery camera

Nest battery cam , started showing offline, and low battery, connected to charger and no chime or white light, tried factory reset , now I get constant green light that goes out for ten seconds and comes back on , tried different charger cord and out...

Spike1 by Community Member
  • 698 Views
  • 4 replies
  • 0 kudos

Google Nest Cam (Battery)

I purchased a set of 3 Google Nest Cameras @ the local Costco about a year ago along with a subscription to Nest Aware.They are installed and have operated well until about two weeks ago.The craziest thing began to occur:The cameras are NOT recording...

dwinick by Community Member
  • 1768 Views
  • 11 replies
  • 0 kudos
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