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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 314 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16136 Views
  • 0 replies
  • 6 kudos

Nest Camera 2nd Gen / - Google home app

So I just got a Nest indoor cam 2nd generation, my first camera was a Dropcam and then I migrated to the Nest. I LOVED both and the Nest app. Now I am discovering that…- I cannot ‘see’ my new camera on the Nest app?? I have 9 cameras.- I can’t make c...

Las2023 by Community Member
  • 822 Views
  • 3 replies
  • 1 kudos

nest reset password link

Anyone out there can clearly state why nest app reset password email links are not being sent? i have tried numerous times to receive a reset password email but nothing. Please do not send me a response with a link to the how to reset password site. ...

Michael12 by Community Member
  • 862 Views
  • 5 replies
  • 1 kudos

Automate camera notifications at night?

The Nest app used to allow you to schedule notifications to only happen at night. When Google migrated Nest Cameras over the the Home app, this function was no longer possible. As many people have pointed out here and elsewhere, this rendered most of...

JSul by Community Member
  • 3848 Views
  • 8 replies
  • 12 kudos

Nest video doorbell won’t restart

Hi, we had a 2 hour power outage and my nest video doorbell went offline. We also have a nest outdoor camera. The outdoor camera started up okay after power was restored, but not the doorbell one. I’ve tried restarting the camera by holding the resta...

MrsLouie by Community Member
  • 1011 Views
  • 6 replies
  • 0 kudos

Cam doesn't load

When someone rings my doorbell, instead of the app pushing the notification and showing the cam, I get a blue loading circle on a black background. This is what happens on my phone and my Google Nest Hubs (2nd gen). By not loading the camera the app ...

Ben78 by Community Member
  • 698 Views
  • 3 replies
  • 0 kudos

Resolved! Google Nest Doorbell reset, history lost

Is there any way to restore history when factory resetting a doorbell? Mine stopped working after a few months, and factory reset it per conversation with support. Now I have 2 doorbells in My Google home, one with the history, and this new install w...

cant verify on iphone?

Why can I sign into nest (with migrated account) on my ipad and macbook but all of a sudden cannot sign into google nest on my iphone? "device can't be verified", try to verify but keeps asking the same questions, wont verify! I have used this phone ...

Acecamper by Community Member
  • 1159 Views
  • 7 replies
  • 0 kudos

Nest app no longer displaying my cameras

My phone died and now I can no longer log into my nest home app on my computer or on my back up phone. my password was not recognized I was able to recover the account and now none of my cameras show in my account. Since Google took over nest this ha...

danvill by Community Member
  • 1878 Views
  • 9 replies
  • 1 kudos
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