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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1527 Views
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17607 Views
  • 0 replies
  • 7 kudos

Doorbell fell out of the cradle

I see there have been a few comments regarding doorbells not staying in the cradle, has anyone in Australia had success in having their doorbell replaced under warranty? I have contacted support via the chat and they have advised I return it to the p...

9georgie9 by Community Member
  • 934 Views
  • 4 replies
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Lost QR code sticker for. my Gen 2 Indoor wired Nest Cam

I installed my camera, even put the QR code sticker on the setup instruction sheet as directed, now as I was putting the instruction in the box I noticed the QR code sticker is gone. Needless to say, I'm bummed.The camera was installed in my mother's...

Chcherri by Community Member
  • 2028 Views
  • 4 replies
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Goggle nest cam kept dropping out connection

We had just bought the Google nest cam two weeks ago. The live video kept dropping out while we have no problem with the wifi at home watching netfix etc on laptop or tv. the battery is supposed to last for months but it dropped tremendously! We have...

Nest doorbell operation at below -40C

We live in Northern Canada. We have wired our nest doorbell to the existing wiring so that trickle charging can keep the battery charged. Question: Will the Nest Doorbell work at temperatures of 0C to minus 45c?

Ronaldo54 by Community Member
  • 742 Views
  • 4 replies
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How to share a clip on Nest Hello Wired Gen 2!!???? Help!

I had the 1st Gen Nest Hello and loved it. Maybe the only thing I wanted to change was to have a color option that complemented my house and the ability to change the doorbell tone on my speaker as I wanted. I got both of those options when I switche...

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wdcspurs by Community Member
  • 810 Views
  • 4 replies
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No live video

This camera used to function. Now it appears to connect but will not display live video. I have spent a considerable amount of time in here searching for like topics to no avail. Only once in all my times of trying to connect it did I get an error 23...

Nest Cam Indoor getting hot, no lights

 My existing Nest Indoor Cam is not working. No lights. Not sure how to factory reset, but unplugging and re-plugging yields NO LIGHTS. But it’s getting very hot. This is the second of these cameras to have this happen.(also a bit of confusion of wha...

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TFSD by Community Member
  • 1318 Views
  • 7 replies
  • 0 kudos

Camera stopped sending motion alerts

My camera stopped sending motion alerts. It notices motion and sound. It still sends sound alerts but not for the motion. I haven't changed any settings. Notifications on my phone from Nest are turned on and the Nest app is set for motion and sound.

Mayday by Community Member
  • 1315 Views
  • 8 replies
  • 0 kudos
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