New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Indoor cam infared creates shadows
Hello! Has anyone come across an issue with the indoor wired cam (gen2) in night vision mode the picture quality drops and the feed is dark and spooky? Seems to be happening once a day and needs a power off restart to restore the image to it's normal...
Nest Cam doesn't live stream when phone on WiFi network at Home
Hi, Our best cam doesn't live stream at all when we are at home and phones connected to. WiFi network. To view live stream we have to disable wifi and go on cellular network.Is this normal? Can't be right...
Nest Outdoor Cameras Very Poor at Detecting Activity
I recently setup 2 Nest outdoor cameras (battery powered), and have found their "detection" of activity to be next to useless. I have one at each corner of the front of my house, watching all the way out to the opposite side of the street. What I end...
Nest doorbell
HiI got myself a new Nest hello but having trouble setting it up as Israel is not in its country's list, is there a way around it or it's mandatory to set my location?
No resolution again for peeling Doorbell
Not sure really what else to do but post here and hope for the bestMultiple calls in to helpline and getting varied answers re the peeling of this productLoyal Goggle customer in the UK with full Nest Aware subscription , 3 cams , doorbell , therm as...
Nest doorbell battery live video unavailable
Nest doorbell battery decided it no longer wants to show live video.I see there are multiple people experiencing this issue so before the community specialist chime in with the same generic response I'll save you some time. Yes I have restarted, fact...
How to change the default still image that appears in Google Home when the camera is off?
When I go to the Video Cameras section in Google Home, the still image of my new Nest Cameras (battery) are the original image when I first turned on the camera during setup... they're totally irrelevant to the views of the camera where they are curr...
Further back than 60 day footage
Hi, for legal reasons I need footage from 73 days ago.can I get in touch with someone to help? i do pay for the subscription and can go back 60 days
Nest hello not resetting. Solid green light after factory reset
I have the nest hello (wired doorbell) and it was working fine. Now it’s bricked( term I found online). It stopped working and saying the camera was offline but it has a solid green light at the top. I removed it from my app and google home but still...
Nest doorbell
My husband and I are family members on the nest, but I cannot see the nest doorbell wired version it won't let me access it what do I need to do please be specific with directions
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