Cameras and Doorbells

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Will nest doorbell Gen 2 work with my g-suit account?!

I see a lot of issues with nest products not working with G-suit users. I just bought the nest doorbell and need to make sure it will work with my g-suit account, otherwise I'll have to return it.

What happens if wifi goes out to your cameras

What happens to your camera if wifi goes out

Recycling drop cam

Do we send our Drop camera somewhere to be recycled

ALL google devices dropping wifi connection multiple times per day

Although I am posting this under the doorbell (which is the most impactful part of my issue), this affects ONLY my google devices.Multiple times per day, and increasing in frequency over the last 6 months or so, my devices lose connection. I have the...

Slight video jitter during the first 3 seconds - battery mode only

I recently moved one of my Nest cameras off of a wired power connection to battery so I could relocate my camera to a better position. I also purchased an additional camera and have it on battery mode at another location.One thing I've noticed with m...

Changing wired nest hello cam for new google nest wired

My installer installed my old nest hello with a plug-in system. Can I use the same plug-in system to install my new wired Gen 2 Nest Doorbell? I keep seeing that you have to install it to an existing chime but my installer just added plug-in cable to...

Can I connect 2 front doorbell to a single chime connector?

Can I connect 2 front doorbell to a single chime connector?I have 2 front doorbells with 1 pair of wires going to the chime box. The 1 pair of wires connect to the front label of the chime box. If I use the Google chime connector can it service 2 doo...

Google outdoor camera not charging fast

One of my two Nest outdoor cameras is charging slowly. 4 months after warranty…this sucks. It will only charge to 64% after 12 hrs using the original supplied cord. The other one charges fine. Help!

Cannot add new Nest Cam to existing account

I have had a Nest video doorbell for several years, linked to both the Nest app as well as the Google Home app. Haven’t had any problems with that. Here’s my issue:I just purchased battery Nest Cams (labeled as Outdoor or Indoor) but am stuck in a lo...

Nest app on 2 iphones

I have the Nest app on my iphone 12 which runs fine but my wife upgraded to a iphone 14 and her Nest app will not show the outdoor cam of the doorbell cam images. Any ideas?

Google Nest Community

Blog Posts

Help Center

Forum Posts

How to: Change camera or doorbell Wi-Fi network

Troubleshoot setup: Google Nest camera or doorbell

Will nest doorbell Gen 2 work with my g-suit account?!

What happens if wifi goes out to your cameras

Recycling drop cam

ALL google devices dropping wifi connection multiple times per day

Slight video jitter during the first 3 seconds - battery mode only

Changing wired nest hello cam for new google nest wired

Can I connect 2 front doorbell to a single chime connector?

Google outdoor camera not charging fast

Cannot add new Nest Cam to existing account

Nest app on 2 iphones

Automatic on/off issue with Nest cam indoor (wired...

Wired Nest Doorbell Constant Power Loss In Cold Wi...

Talk through nest cameras no longer works on iOS 2...

Video not loading

Unable to start device pairing configuration

can't find doorbell and cameras

Camera names

Nest Doorbell (Battery) Consistently Missing Clear...

Can’t view cameras in Google home app on other dev...

Nest gen 1 wired camera says it's attached to anot...