Cameras and Doorbells

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

1 second videos, all night long

I have an indoor cam in my living room and every morning there about 3 Dozen notifications of motion in that room. They are all 1 (one) second long. There is never anything moving in the room.I have tried everything I can think of to the room to fix ...

Recording/motion detection gaps

There need to be controls for pre- and post- recording. I understand the doorbell will only record when motion is detected for battery saving, but it's faulty and these controls could compensate for that. For instance, my nosey neighbor approaches an...

Camera not showing up in app

I changed routers, deleted all the cameras from the old router and one camera is saying it’s attached to another account and I need to remove it before adding it. I switch to the old router and it doesn’t even show up on the app any longer, it’s comp...

Connecting existing doorbell and cameras to google home

I had to reset my iPhone and lost my three cameras and wired doorbell on the app. How do I restore them? They are all operating but I cannot bring them to the google home app and cannot see them on my iPhone.

Resolved! Google floodlight camera not on invited members Google Home app

The Google/Nest flood light camera shows up on my Google Home app but doesn't show up on my wife's Google Home app. Our other devices, doorbell, thermostat, and door lock are there but not the flood light camera. How do I get her connected?

got new modem/router and only 2 of 3 nest cams will connect

one outdoor nest cam simply cannot connect to our wifi when the other two cams do. even bought a new cam and same problem. please help!

Clock Time Display

There is a clock/time display at the top of my camera's live feed screen when I turn my phone sideways to enlarge the screen. How do I remove that or at least move it to a different location on the screen?? Being right at the top, it covers up import...

I only get Nest Doorbell notifications to one room on my Google Home app

I have two "rooms" in my Google Home app (excluding front door) but my Nest Doorbell only rings and shows video to devices in one of the rooms.The only way to get the doorbell to send notifications to all devices is to put all the devices in one "roo...

Nest Doorbell Battery Won't Connect to Nest App

I have installed the Nest Doorbell Battery operated unit and do not see an option to get it to show up within my Nest App. Only within Google Home. In the Nest App, I only see the option to connect a Wired Doorbell and not a Battery operated one. Is ...

Google Nest Camera is a paper weight?

Hi All. I think I know the answer to this question, but I wanted to pick everyone's brains. I have purchased 2 Google Nest (Battery) Cameras and set them up. I "assumed" that because they are a Google product, they'd be top-of-the-line, versus the $5...

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

Need help with setup? Troubleshoot common Nest camera or doorbell problems

1 second videos, all night long

Recording/motion detection gaps

Camera not showing up in app

Connecting existing doorbell and cameras to google home

Resolved! Google floodlight camera not on invited members Google Home app

got new modem/router and only 2 of 3 nest cams will connect

Clock Time Display

I only get Nest Doorbell notifications to one room on my Google Home app

Nest Doorbell Battery Won't Connect to Nest App

Google Nest Camera is a paper weight?

Add new nest camera and doorbell to the Next App

Nest camera battery going offline for no reason

No alert when someone rings the nest door bell, no...

Can't remove Nest wired doorbell 2nd generation fr...

Cameras keeps going offline randomly

Nest Doorbell Wired - blue light activates but gre...

Doorbell not adding faces

Nest Doorbell battery chime

Changing connection to new phone and wifi to Nestc...

Case #1-0363000035653