Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more
Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest not working
I originally had the $6 a month subscription because didn't know the difference. Then had a vehicle stollen and since it wasn't recording all the time we missed who got into the truck. It picked up with motion when the person drove away in our vehicl...
Nest doorbell recognizes faces but isn’t saying who it is anymore - just familiar face.
Hi,My Nest doorbell used to send my phone a notification saying who was at the door. In the last few days, I’ve noticed it now just says familiar face at the front door. All my people are still saved on the nest app. Any ideas what’s going on? Is it ...
Recover footage for an investigation
I would like to recover my deleted history for a criminal investigation. Everywhere I am reading states it's not recoverable. If I can't recover it can law enforcement request it and retrieve it for me? What does it mean stored in the cloud, does tha...
Trouble Adding Nest Gen 2 Camera
Trying to add a Nest Gen 2 Camera and getting error “Something is wrong. We are having trouble loading data for your home. “then it goes no further. Any help would be appreciated.
No video for past month
I canceled my subscription to upgrade. Now all my videos for last month are gone. I paid for last month and they are supposed to be available for 30 days. Why did I get ripped off?
Google Nest Outdoor Battery Cam Stopped Ability To Stream Live - Unavailable
I have seen a thread or two with this same problem, no real resolution. Suddenly (everything verified on my end as good, wifi strength, etc,) my two battery only cameras have stopped streaming and I get this message. "Live video unavailable, the came...
Video History
Is 3 hours the absolute maximum video history for event capture recordings? If an event occurs while I'm sleeping, when I wake up, there is no record of it or opportunity to download.
Doorbell fascia peeling
Hi, my doorbell fascia is peeling badly. I have see a few posts about this, so assume this is a design malfunction. I have numerous Google products (including paying for Best Aware) and overall I enjoy all of them but this is an annoyance, considerin...
Google nest doorbell (battery) not sending notifications
I have a nest aware subscription and suddenly stopped receiving notifications when I previously was. Notifications are all turned on in the google home app. I now only receive notifications when door bell is pressed, not getting anything else. Can an...
New Nest camera and features missing in Home app
After doing some searches here I learned that my new Google Nest camera can only be set up in the Home app (not the Nest app) and the Home app does not have a scheduling feature for me to schedule when the camera turns on and off. All in all, very di...
Sign In to vote
