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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Forum Posts

New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Nest Wifi upgrade, now cameras go offline

So I had the older Google Wifi and decided to upgrade to the newer Nest Wifi this week. I kept the channel name and password the same, and everything integrated over just fine. I have 5 Nest cameras, 3 outdoor (older generation), 1 outdoor IQ, and th...

Resolved! Nest cameras and multiple wifi networks

I have a large property with multiple wifi networks. I want to set up a camera on a building at a second location on my property. How do I get the camera to connect to the wifi network available at that location? When I set up the camera, it doesn’t ...

jgates44 by Community Member
  • 652 Views
  • 4 replies
  • 0 kudos

Nest Camera historic videos are frozen and will not play

The best can says it took video when events triggered it; however, they are just still shots and the videos will not play (they are frozen). I’m unsure whether my live feed is also frozen. This appears to be a documented problem from the latest updat...

Cpitt5 by Community Member
  • 336 Views
  • 4 replies
  • 0 kudos

Connection error

Something went wrong error. Can you please advise how to resolve this error? We have tried rebooting the doorbell and also turning aeroplane mode on and off on our Google App device that is trying to make the connection to the doorbell, however neith...

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MRK by Community Member
  • 1466 Views
  • 26 replies
  • 0 kudos

NC017 error on IQ Outdoor Cam

Hello, Hoping someone can help! I have two IQ Outdoor Cams that I have being using for almost 2 years. We decided to setup everything under a general gmail account instead of a personal one.I was successful with the doorbell, but my cameras won’t con...

TMDc8 by Community Member
  • 711 Views
  • 4 replies
  • 1 kudos

I can’t link my camera to the home app

Hi I purchase a camera back then and connect it to my wifi and google home app, then I purchase google wifi and change my password and eliminate the camera. Now when I set up google wifi and want to add the camera it always said there’s a problem. Iv...

Guille87 by Community Member
  • 583 Views
  • 8 replies
  • 0 kudos

Unable to add Nest Wifi Outdoor IQ to new Wifi network

We moved into a new place and it comes with an already installed Nest Cam Outdoor IQ. Since it's been installed on the outside with the cable running through the outdoor wall that's been pinned in place, it's not possible to access the qr code on the...

npkadaba by Community Member
  • 258 Views
  • 4 replies
  • 0 kudos

Nest with Existing Wireless Doorbell Chime.

I bought a Nest camera doorbell and when I went to install it realized the previous owner had replaced doorbell with a wireless one. Is there anyway to make the Nest work with the wireless chime already in my home ?

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