Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Resolved! Nest Doorbell 2nd Generation - do you need a chime?
We got the nest doorbell 2nd Gen wired but the people who lived in our house before us uninstalled the doorbell chime and dry walled over the wiring. We have the 16volt transformer installed and ready to go but I’ve heard mixed reviews of if you need...
Resolved! Nest Hello camera changed angle
Hi,One recent friday afternoon, the camera view changed to only show a right side view of the doorbell, instead of a wide angle view that shows right and left. I tried playing around in the app, but it doesn't seem to have any options to adjust the a...
Nest wireless doorbell broken lens
Hi!The lens cover is broken on my wireless doorbell. Guessing it took a great fall. Is there a way to replace just the exterior glass? If not I have a cool paper weight for sale. The device is ~1 year old. Many Thanks,Doug
Cannot connect any device to Google Home
Since changing my home Wi-Fi set up to Unifi I cannot connect cameras or doorbell to Google Home app. Comes up with 'Something went wrong' every time. Nest thermostat connects to the Nest app and is visible in Google Home app so I know the Wi-Fi is g...
Nest Doorbell
I’ve read previous comments about issues with being able to connect the nest doorbell to the google home app. After reading threads about this issue and seeing there was no resolution for those owners, I decided to post the answer. I suspect this mos...
Resolved! Battery Low NEST CAMERAS WITH FLOOD LIGHT
I purchased the Google nest camera with floodlight from Home depot at Christmas time. Now the hard wired camera/ light is reporting low battery and in the home app the floodlight is not an option. What the fix for this issue?
Have both the nest doorbell and the flood lights. All are hard wired. 2 days ago the message popped
Have both the nest doorbell and the flood lights. All are hard wired. 2 days ago the message popped up and said the flood lights have been added, then again yesterday. Now tonight it says the battery is dead. It's been working fine for 3 months now t...
Does the 1st gen Google Video Doorbell come with a chime connector?
I inherited my brother's Google Video Doorbell (wired) when he sold his house and purchased the newer model. He said the doorbell didn't come with a chime connector, but everything I've found online indicates it may have included one. If it did come ...
IR Filter Stuck in night mode during the daytime on Gen 2 Nest Camera (Wired)
My driveway camera showed everything in shades of pink, and indication that the IR filter was "stuck" when the camera was supposed to transition from night mode to day mode.I had read that sometimes knocking the unit sharply, or drawing a powerful ma...
Nest Aware subscription
I swapped my Nest account over to my google account a couple of years ago. Ever since, I cannot any longer get Aware to work. In fact, when I try to subscribe, it says that only XXXXX (my name) can subscribe) and won't let me. It worked fine before t...
