New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Missing QR code
Trying to reinstall with new wifi information.There is no QR code or 6 digit entry key anywhere on the camera / floodlights product, certainly not by the speaker on the bottom of the camera as shown in all the references found online and in the Googl...
Google Doorbell is Ugly
My security company just replaced our Ring doorbell (which they don't support anymore) with Google's doorbell, which is a big, ugly eyesore on my front door. Unnecessarily large for something I am told is hardwired into my home. So disappointed, and ...
Resolved! Lost Magnetic place for Nest Outdoor Camera
I lost my magnetic plate and camera is out of warranty. Google doesn't sell them so now I am left with an expensive paper weight. I find this idiot beyond belief. I'm am willing and need to purchase this mount. Yet will not even sell it to me. I am v...
Google nest camera not charging. Plugged in to outlet but doesnt say it is charging.
My google Nest battery is plugged in but doesn't show that it is charging. Just a month old.
Next Doorbell (battery) cracked lens
I closed our front door the other day and our Nest Doorbell (battery) fell off its mount and the lens cracked. Is there a way to replace the lens?
Google Outdoor Camera Floodlight not listed in APP as having floodlight, but it's 20+' up
Some of us who bought the outdoor camera/floodlights may have needed them installed up high on the side of a structure/house. When problems arise ( and with these Nest/Google devices, we've had many), is our only choice to have to call the electricia...
Nest doorbell setup forcing me to "create a network" then something goes wrong
I have a Google Pixel 6. I bought a bundle of the doorbell (battery) and nest hub max. Decided to set up the doorbell first, I'm going through the motions and I get to the point where it asks if I have any of these other devices: I, in fact, do not h...
Nest cams going offline randomly
Nest hello doorbell going offline randomly. I have the doorbell since 2 years and never had problems...now its been couple months i have this issue. Plz help
Resolved! Cameras are flashing in Nest App
Starting about a week ago, my cameras seem to flash every few minutes. This flash only occurs in the Nest app and only on the home screen. When I click on any one of the cameras it never seems to flash. When I watch the flash carefully it seems as th...
No help. Camera’s not recording and keep going offline
I have complained about this issue several times. My cameras inside and out , not necessarily at same time keep going offline and neither are recording. Ive had issues with a break in so im very concerned. Especially when the alert comes on my phone ...
Sign In to vote
