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Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Connection error
Something went wrong error. Can you please advise how to resolve this error? We have tried rebooting the doorbell and also turning aeroplane mode on and off on our Google App device that is trying to make the connection to the doorbell, however neith...
NC017 error on IQ Outdoor Cam
Hello, Hoping someone can help! I have two IQ Outdoor Cams that I have being using for almost 2 years. We decided to setup everything under a general gmail account instead of a personal one.I was successful with the doorbell, but my cameras won’t con...
Google nest door
I have a battery doorbell if I wired it to the doorbell chime will it charge the doorbell?
I can’t link my camera to the home app
Hi I purchase a camera back then and connect it to my wifi and google home app, then I purchase google wifi and change my password and eliminate the camera. Now when I set up google wifi and want to add the camera it always said there’s a problem. Iv...
Unable to add Nest Wifi Outdoor IQ to new Wifi network
We moved into a new place and it comes with an already installed Nest Cam Outdoor IQ. Since it's been installed on the outside with the cable running through the outdoor wall that's been pinned in place, it's not possible to access the qr code on the...
Nest with Existing Wireless Doorbell Chime.
I bought a Nest camera doorbell and when I went to install it realized the previous owner had replaced doorbell with a wireless one. Is there anyway to make the Nest work with the wireless chime already in my home ?
Nest Hello doorbell peeling
Our doorbell is protected under an overhang and does not get direct sunlight. Will Google replace it?
Switched networks google cam 2nd gen not connecting to new wifi
I recently bought a new router, and all my devices I was able to connect except my Google nest cam 2nd gen...I completed multiple factory resets and trouble shoot with Google support and netgear...I was able to connect to my phone with hot spot but n...
Nest outdoor camera not charging
The camera just ran out of power. I normally just charge it up again and put it back out once it's full. But this time it's not charging. No white light. I check the app and it just says offline. Any idea what the issue could be
Resolved! Nest aware missing schedule option
Just migrated to Nest aware to find out there is no option to schedule when camera turns on and off.Wish I had known that before migrating since I only want camera on at night from 11:30 PM to 5:00 AM.Guess I have to turn on every night when I go to ...
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