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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 2289 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 18497 Views
  • 0 replies
  • 7 kudos

Camera not detecting people

Hii amhaving issues with my camera. Specifically, detecting motion of people. Most of the time it will not detect. My ring camera on a different location picks up the motion. Very strange. Has anybody had this issue ?

Dominick by • Community Member
  • 14750 Views
  • 13 replies
  • 6 kudos

Nest Cameras Not sharing notifications

We are currently in the world of having many cameras (including doorbell) on the Nest App, and a more recent camera on the Google Home App. We are in the midst of (maybe) just moving entirely over to the Google Home App. But, the issue is that many o...

CandA1419 by • Community Member
  • 726 Views
  • 3 replies
  • 0 kudos

Doorbell camera lens broken

Hi,it has been very windy on the northeast this past weeks and my doorbell camera must have fallen off as I woke up one morning and found it on the floor. The video doesn’t show anyone tampering with it at all. The lens cracked and I can only see a t...

ManuelG by • Community Member
  • 1146 Views
  • 4 replies
  • 0 kudos

Can’t delete my door bell on Nest app

I can’t delete my doorbell on the Nest app, as the screen is blank when I click on settings!I can’t reinstall it as it recognises that it is already installed and asks me to remove it, the camera is currently offline and I have tried linking the came...

Jimmy838 by • Community Member
  • 1093 Views
  • 4 replies
  • 0 kudos

OUTDOOR GLASS LENS GONE

My outdoor Nest Camera lens fell off and I cannot find it. Does Google have replacement glass I can purchase? It is past any sort of warranty.

Nest nc4100gb

Nc4100gb camera won't power on stopped working basically dead submitted a warranty claim heard nothing back it just said working on case for you an in progress , now nothing any help much appreciated camera just over 12 months old an is now useless i...

TR199 by • Community Member
  • 1563 Views
  • 7 replies
  • 0 kudos

Preview animation on iOS 16

The preview is not showing the video animation anymore when I get a notification. It might be due to me updating the iOS to 16 recently. Is this an issue again? When I press and hold the notification it does show a preview but it’s still, no video cl...

TimK by • Community Member
  • 4769 Views
  • 21 replies
  • 0 kudos
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