Cameras and Doorbells

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Nest Outdoor IQ Camera - Won't Power On

Hello, My less than 2 year old camera has stopped powering on. I've tried resetting it from the camera and from the outlet and no indicator lights come on. Any suggestions? I don't see that there is a replacement option either. Extremely expensive ca...

Nest camera- QR code worn off

Qr code and key is worn off the back of the device. How can I reconnect?

Resolved! Indoor camera QR code

I have just bought a Nest Cam, Indoor, Wired, 2nd generation. The product arrived in the box but there is no QR code. I have found the set up code (6 letters) under the removable cover on the bottom. But when setting up it asks me to enter the last 4...

Google Account was [disabled], then recoverd, now none of my Nest products work.

Good afternoon,I last signed into my Google account that I have used for years (without any issue). Last signed into a ChromeOS device on 8/25/2022. Then shortly-thereafter, I lost access to my Nest account/products. I have the following:1. Nest Door...

Resolved! Nest (Wired) Hello - Buzzing Noise in the Chime

I have the same problem as @aheiser31 and @Mc02hi raised earlier this year. My chime is making this buzzing sound as if the Nest doorbell button was like half-pressed (let’s say) almost all the time. Note I am using the same wires/transformer as I wa...

Unable to set up Nest doorbell in app, wont connect to wifi...on third device still not working

Previously I was able to install a nest doorbell battery successfully to the Home app, but because of battery issues I returned the first doorbell and purchased a second one. This second device connected successfully until it suddenly went offline (t...

Nest Doorbell Wedge replacement screws

Need replacement wedge screws.

Nest Floodlight/Camera combo Issue

I am getting messages from this device that the batteries are low. I went to the setting cog and batteries, and the battery showed 2% remaining. I don't have batteries in this unit. About an hour later, I rechecked settings/ batteries, and I saw that...

Resolved! Unable to re-add Nest Cam with floodlight (wired) after was removed from Google Home

After having the Nest Cam with floodlight (wired) installed by a professional, I was able to set up the device using Google Home as with other devices. I noticed that there was a duplicate in my list of devices so I deleted it. This unfortunately del...

No sound/audio when downloading clip to device for Nest cam indoor 2nd gen wired

Hi,The longer video clips that are recorded in the google home app, have audio in the app history (also live streaming has audio), but when saving/downloading the clip to library the audio dissapears.What is there to do about this issue? Bug? Kind re...

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Nest Outdoor IQ Camera - Won't Power On

Nest camera- QR code worn off

Resolved! Indoor camera QR code

Google Account was [disabled], then recoverd, now none of my Nest products work.

Resolved! Nest (Wired) Hello - Buzzing Noise in the Chime

Unable to set up Nest doorbell in app, wont connect to wifi...on third device still not working

Nest Doorbell Wedge replacement screws

Nest Floodlight/Camera combo Issue

Resolved! Unable to re-add Nest Cam with floodlight (wired) after was removed from Google Home

No sound/audio when downloading clip to device for Nest cam indoor 2nd gen wired

Indoor Nest Camera

How do I stream Nest Cam 2nd Generation?

Incorrect times

Nest app and the Google App

Need Help with Google Doorbell Voice Announcement ...

How can I record more longer when set to “people” ...

new camera won't charge

Can't log in to existing Nest App

Doorbell camera (wired, 2nd gen) will not record e...

New updates to Google Home for camera users: new A...

Yes - I have some created, but don't use them everyday
Yes - I use automations or Routines everday!
No - I don't use automations or Routines