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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Forum Posts

New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Nest app cannot install on Samsung Galaxy S22

Hi all,I start by saying that I had been on the phone with Google Nest support for about an hour and a half last night with no solution available. I simply cannot install the Nest app on my Samsung phone running Android 12. After installation, the Ne...

bobbyrab by Community Member
  • 1736 Views
  • 11 replies
  • 1 kudos

nest hello wired

I understand that nest hello (battery) will work with echo show and announce when someone presses the doorbell but will it work with nest hello (wired) ?

BFS17 by Community Member
  • 338 Views
  • 5 replies
  • 0 kudos

Resolved! Doorbell wired offline issue

My doorbell says Offline all night sometimes. I was blaming my wifi. It's not. I have RESET it by taking if off from the plate. Rebooted my phone. Rebooted wifi multiple times. It works for a few days then down again. Should I request a replacement ?...

NEST DOORBELL PEELING or MELTING

So my Nest Doorbell is recently out of warranty and now peeling. Very unsightly. It’s as if the unit had a plastic sticker that I did not remove. Customer service said they could not help me. How is this possible? It appears many have the same proble...

MCLEM48 by Community Member
  • 486 Views
  • 6 replies
  • 0 kudos

Cannot save a new clip

I’m trying to save a clip and keep getting an error that it can’t save more than 3 hours. I selected delete all video history (which sucks because previously you could delete individual clips). After doing this, it STILL won’t allow me to save an imp...

Swul by Community Member
  • 560 Views
  • 8 replies
  • 0 kudos

Resolved! Nest Cam Outdoor Adaptor Mount Magnet is Stuck

The wall plate for the power adaptor wasn’t separated from the magnet. How do I get the magnet out? I’m unable to wedge a screw driver between the side and the magnet and I’ve also tried to use a screw driver to pull on one if the four tab slots in t...

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Xeones by Community Member
  • 496 Views
  • 5 replies
  • 0 kudos

Legacy Nest account issues adding Nest Doorbell

I have had a Nest account since I purchased one of their smoke/CO detectors several years ago, along with their Nest cameras. I used my Gmail address to establish my Nest account several years ago. I've had other Google products (Google WiFi) that we...

Nest Hello, (Wired doorbell) boot issue solved?

Hi,I have run into the boot loop issue with my Nest hello. It has been running well for over a year but now it doesn't start up. The blue light blinks twice and then the green light flash and it restarts with the same procedure. I have found several ...

Stickan by Community Member
  • 781 Views
  • 13 replies
  • 1 kudos

Nest Cam (Battery) video didn't power back on

Purchased two nest cam's the middle of July. This morning I turned off the video and I could never get it back on through the app. It would just say "connecting" and just spin. This evening I tried to do a restart...twice. Still the video won't turn ...

Dirge by Community Member
  • 848 Views
  • 9 replies
  • 0 kudos
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