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Cameras and Doorbells

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Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 13610 Views
  • 0 replies
  • 5 kudos

Can you add one camera to two different accounts?

Can you add one camera to two different accounts?I know that you can add a camera and name it a different location and then add someone to your account to share but that's not what I want to do. I have a personal account and my sister has a personal ...

AmandaE by • Community Member
  • 4576 Views
  • 6 replies
  • 0 kudos

No recordings for dog barking

I've got the nest cam outdoor wired, I've got the notifications for dog barking turned on, and the microphone settings turned on with continuous recording.Even so it doesn't send me any notifications for dog barking, and going into the recording hist...

Senpuria by • Community Member
  • 602 Views
  • 3 replies
  • 0 kudos

Nest Floodlight Camera dies every single night.

The title pretty much states my issue. I've had my Floodlight Camera for a year and change now. I didn't have any issues until recently. Seems like every night around 11pm the camera battery on my floodlight loses its power. I check throughout the da...

AJdarkfire by • Community Member
  • 1218 Views
  • 7 replies
  • 1 kudos

Nest Hello Doorbell (Issue Chime Connector)

Hi, I installed the doorbell and everything works properly. The only issue I have is that the mechanical chime won’t ring when the nest chime connector is installed. Without the connector it’s working perfectly. Question 1: Can I run the system witho...

Coralu by • Community Member
  • 1079 Views
  • 6 replies
  • 0 kudos

History missing

my card exp and didnt notice for 2 weeks in mean time google tried to charge and it didnt pay i put new card in and resubscribed now all my history is missing from old card how do i retrieve it

ptluzzi by • Community Member
  • 630 Views
  • 4 replies
  • 0 kudos

Nest Cam Snow (Battery) indoor/outdoor battery type

I found a Nest Cam Battery (model: G3AL9 IP54) for next to nothing. Turns out that it has a bad battery. Google doesn't turn up any great results for this. Beforw I tear this thing apart, I just want to know what battery I need to look into as a repl...

Nest battery camera videos

Is there a way to download non event videos. I need 30s-1 minute before a video starts. I can watch it. I can't seem to download it.

DMax by • Community Member
  • 534 Views
  • 4 replies
  • 0 kudos

google nest doorbell wired has flashing green light

my nest doorbell has flashing green light it was working but now green flashing light and no doorbell working. tried to reset putting a pin on the back while depressing the doorbell button and know nothings working

marv2 by • Community Member
  • 968 Views
  • 6 replies
  • 0 kudos
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