Camera Performance Improvements in the Google Home app Read more
Forum Posts
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest Cam Pro dropping from network
This camera has always been solid, but now it's constantly dropping from the network. I get this message 'Your Camera Is Not Connected", but then it reconnects for a while, then drops. I have a mesh router system in my home pulling 900MB+ download sp...
Gen 2 Wired Doorbell “Snapshots are unavailable”
First, let me be clear that I am sure this is 100% self-inflicted. That said, suggestions on how to fix it would be greatly appreciated.I have a wired 2nd gen doorbell that was working just fine, and mostly still is. It is still recording, including ...
Google Nest Camera (battery) and Wasserstein PoE adapter woes
I am using a Google Nest Camera (battery), a Wasserstein PoE adapter, and a PoE+ switch (https://www.amazon.com/dp/B08LHL1Q2Z?ref=ppx_yo2ov_dt_b_product_details&th=1). When I plug the adapter in to the switch, all appears normal with green and amber ...
New wired Nest camera has rolling black shadows in camera footage
New wired Nest camera has rolling black shadows in camera footage. Is this a defective camera that needs replacement? Here is a link to an example clip of footage: https://youtu.be/K_9h1SIHbVc
Google best camera light won't turn blue
I'm in Canada and trying to set up my Nest Cam (outdoor or indoor, battery) in the Home app of my Pixel 6. I have a 1 GB Wi-Fi setup and a mesh network throughout the house so signal is not an issue anywhere. I'm in step 1 of the setup ("Plug in your...
Sound notifications
I don't get sound notifications on 2nd Gen wired doorbells. I do get notifications and can see video but how do I get sound?
battery drain when wifi is down - can't camera just hibernate?
I put two nest cameras (battery) in a place where internet has frequent service disruptions. The major issue I am facing: whenever that happens, the battery gets drained very quickly (don’t know the reason – maybe the camera keeps trying to connect t...
Nest doorbell wired, no light, not responding, offline online
I have disconnected the nest doorbell and waited over 20 minutes, and nothing happened after reconnecting it, also did the factory reset and no change, there is no light, its not responding.what should I do next.
QR code erased on nest
Hi. My Google nest cameras QR code has been erased as it fell into a cake (go figure) and now I cannot scan the QR code or make out the numbers to put it in manually. Please help as I can’t install it! Thank you
Nest Cam 2nd Generation
I have a Nest Cam 2nd Generation camera. It shows as an offline device on my Google Home app under the Devices list but not under WiFi Devices. I have restarted the camera, restarted my router, and factory reset the camera. My internet works fine and...
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