Cameras and Doorbells

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Nest camera battery going offline for no reason

Fifth post: my camera goes offline with no reason for minutes than comes back onlinme again.

Outdoor cam will not turn on

One of my outdoor nest cams will not turn on. I did a factory reset, went through all the steps on the app to add a new device, the green light was on until the last step where it said getting your camera ready and the white light came on And then it...

Resolved! Nest app and the Google App

Hi. I have 2 Nest Cameras. One indoor, one outside. I have the nest cam app but its only showing my outdoor camera. I traded in my drop cam (indoor camera) for the Nest Cam Pro.THe issue I am having is, both cameras only appear in the Google app, and...

Error: Hardwired doorbell goes off-line due empty battery

With all of my other cameras, I have the ability to look at full history while in the Google Home app. Anything between events within my doorbell feed do not exist. When I go to said empty space, I get a message that reads "The device was off-line du...

Resolved! Renew 30-day video history subscription not allowed for G-Suite Gmail address

I keep getting "Sorry G-Suite accounts can't be used for" but the rest of the message is not displayed.So I have lost the subscription which worked until its recent renewal on March 29. AND I am out $100 CAD.How can I move the subscription to another...

Resolved! Google Net Doorbell and Home devices

My husband just passed away, I work overseas.The Google next doorbells and Google home device screens are all in his name and I don't know his unlock code, he knew all mine :-).I sent a request to google to access his account, but they've asked for a...

Nest Subscription

We have a Nest Subscription on a profile where we do not have any cameras as listed devices as we moved premises. I would like to move the Nest subscription to the profile that has the Cameras listed. Can someone help me with this.

Resolved! Camera problem

it seems you’ve quit supporting the drop cams. So do I need to purchase a new camera?

Resolved! Nest Doorbell went offline, won't reset

Hello,My Nest Doorbell(wireless) suddenly went offline a week ago, while I was on vacation. The device had about 80% charge when this occured. It’s just under 1 year old and had been working fine before suddenly going offline. When plugged in, it doe...

Resolved! changed router password, how to reconnect nest wired doorbell cameras and indoor unit

Can't figure out how to do it. Doesn't seem to anyplace in settings of cameras to allow a password change.

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Nest camera battery going offline for no reason

Outdoor cam will not turn on

Resolved! Nest app and the Google App

Error: Hardwired doorbell goes off-line due empty battery

Resolved! Renew 30-day video history subscription not allowed for G-Suite Gmail address

Resolved! Google Net Doorbell and Home devices

Nest Subscription

Resolved! Camera problem

Resolved! Nest Doorbell went offline, won't reset

Resolved! changed router password, how to reconnect nest wired doorbell cameras and indoor unit

Indoor Nest Camera

How do I stream Nest Cam 2nd Generation?

Incorrect times

Nest app and the Google App

Need Help with Google Doorbell Voice Announcement ...

How can I record more longer when set to “people” ...

new camera won't charge

Can't log in to existing Nest App

Doorbell camera (wired, 2nd gen) will not record e...

New updates to Google Home for camera users: new A...

No - I don't use automations or Routines
Yes - I use automations or Routines everday!
Yes - I have some created, but don't use them everyday