Cameras and Doorbells

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Where to connect the chime connector puck (Wired 2nd Gen Nest Doorbell)

I live in an apartment that was previously occupied by a deaf family. Instead of a traditional chime they use an Edwards Signaling Horn/Strobe device (model 6536-G5). Because of the limited terminals I am unsure where to connect the puck connectors. ...

Resolved! Nest Doorbell Offline

Wi-Fi signal is strong, router is maybe 15 feet from the doorbell camera. System was working great for months. In the last ten days or so it's just stopped working. Says the camera is offline despite WiFi signal working great. Any suggestions?

Automatic home/away settings?

Just installed a Nest battery doorbell, wired into a transformer and chime. My wife and I both have Google accounts, we both have Home installed on our phones (Android for me, iPhone for her) and our accounts are both admins in the home. The doorbell...

Changed phone number now I can’t access my nest acct

I changed my phone number. I’m trying to reconnect my old nest cameras and they’re connected to my old phone number. I can’t to factor authenticate nor can I log into my old nest account. What can I do?

Wired Doorbell Chime Connector

Is the chime connector included in the box or is this a separate purchase

Live video unavailable

From trying to read posts that are 3-5 years old am I correct in underrating that Neat battery cameras do not let you view live feeds without a power cable plugged in? Need to know if I’m returning all of my nest cameras as the whole point of battery...

Resolved! not able to login to home.nest.com

I recently migrated to Google Home from NEST. however i would like to download a timelapse video for few hours from nest, which is not available from google home.Online content shows that I need to go to home.nest.com to download the content from pre...

Nest Doorbell, 2nd Gen, intermittently goes off line

We have two 2nd Gen doorbells. They, intermittently, go off line. Sometimes at the same time but more likely either will go off line. Another problem is that i8ntermittently, when you go back to look at an event, it will state: Video not available. L...

Not getting notifications with Nest Doorbell (Nest Hello)

In the past, I had no issues with my doorbell until I bought a Nest Cam and installed the Google Home app. Now my Nest Doorbell wired 1st gen (formerly Nest Hello) doesn't provide notifications even when someone rings the doorbell. My doorbell chimes...

Nest Doorbell Battery Live Feed 5 Minute Duration

Has anyone found a way to exceed the 5-minute live feed duration for a Nest Doorbell Battery device?

Google Nest Community

Blog Posts

Help Center

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Where to connect the chime connector puck (Wired 2nd Gen Nest Doorbell)

Resolved! Nest Doorbell Offline

Automatic home/away settings?

Changed phone number now I can’t access my nest acct

Wired Doorbell Chime Connector

Live video unavailable

Resolved! not able to login to home.nest.com

Nest Doorbell, 2nd Gen, intermittently goes off line

Not getting notifications with Nest Doorbell (Nest Hello)

Nest Doorbell Battery Live Feed 5 Minute Duration

I moved a d need to set up my nest camera and door...

Poor Performance of Unit Battery

Nest Doorbell Offline

Wired gen 2 doorbell offline

New Nest/Google camera keeps going offline! Consta...

not able to login to home.nest.com

Recording camera

Suddenly 8 out of 10 Cameras offline at two differ...

Why Does My Nest 2.0 Wired Chime Unexpectedly

Transfer 1st gen nest hello from Nest app to Googl...