New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Security lights
I’ve installed my camera next to a pir security light. At dusk the light comes on and off continuously until i turn the camera off. Is the cameras night vision causing the problem
Nest Doorbell Notification Google home selection.
I have many Google Homes in my house spread across bedrooms, living room, kitchen, etc... Currently as I set my new Nest Dorrbell up and test it out, the notification is going to every one of my google homes, including nearby where my infant is often...
Nest doorbell not ringing or connecting after a year with no issues
I've had my ring doorbell of over a year now and all of a sudden it died there is no ringing it wont connect to my phone however the doorbell itself makes a ring when pressed although it doesn't make a noise in the house
Un-Familiar Face Only Notification
Could somebody please explain how I can turn off notifications for familiar faces? I don't really need to get notifications every time my family is in the garden. I understand that the option exists to remove switch off notifications entirely when yo...
Resolved! Nest Hello Orbi Mesh Connection Issue
I installed the Nest Hello Doorbell and two Nest Thermostats about a year ago. They were all working perfectly until about a month ago. At the same time several devices in my home started having connections issues that were finally diagnosed as a rou...
No events events detected
I bought and outdoor Nest camera I am using on battery power. It will not record events even if I'm standing in front of it waving my hands. I've reset itI have strong wifi connection Battery is fully charged I have no automation set up The camera is...
Nest hello, replacement lens cover
I have a Nest Hello Doorbell which I have had since they were released over 2 years ago.The lacquer is peeling badly and the lens cover has fallen off.Is it possible to get a replacement lens?I see from other posts that I'm not alone, but there doesn...
Nest hello parts, I need a replacement part for my wired hell doorbell
I need a replacement part to operate an internal bell to be connected to my nest hello
NC000 error message when installing.
Hi there, after installing Google WiFi I have had to reinstall my Nest Doorbell. It was working fine before the network switch. I have followed the help topics, removed the doorbell, factory reset but it keeps getting stuck with a NC000 error which ...
Nest cam outdoor magnetic base replacement
I need a replacement magnetic base for one of my nest cam outdoor. It is NOT under warranty but I would like to PURCHASE one. Please advise. All of the threads I have read all claim that google won’t sell you one because the product isn’t under warra...
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