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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15683 Views
  • 0 replies
  • 6 kudos

Resolved! Google doorbell battery & iphone

Just installed a new Google Neat battery doorbell. How do I get an audio notification on my iPhone when someone rings the bell? Currently all I get is a silent text notification which means if I’m not looking at my phone I miss it. All my notificatio...

Kevin12 by Community Member
  • 1296 Views
  • 6 replies
  • 0 kudos

Resolved! Installation

I broke the extension cables frontbediening power. So i cant connect the power. Iam looping for remplacerend. Who van help me.Hope someone dan help me.Jan de Jong, Holland

Jongj by Community Member
  • 975 Views
  • 4 replies
  • 0 kudos

Constantly missing people at the door

Hi there.how it is possible that I can’t change anything related to notifications.I found out that doorbell has no chime, and send just standard notifications to my phone which are lost in any other similar notifications.my previous smart doorbell wa...

NEST CAM A0005

I recently changed my email that was hacked, and my Nest Cameras were tied to that Nest account.I'm trying to reconnect to my new google nest account and each time I go to add product it tells me the camera is connected to another account. I've calle...

No download option for google nest cameras

Requiring Google home is one thing, requiring you purchase aware to be able to see previous event is another...but to not be able to download or share clips from previous camera activity is unacceptable.There is NO download option on previously recor...

Sitech27 by Community Member
  • 2592 Views
  • 8 replies
  • 3 kudos

1st Generation Doorbell unable to cancel annual subscription

I have been trying to cancel my subscription to google nest hello doorbell 1st generation. I migrated they cancelled out my previous email address and did not transfer the subscription over to my gmail address. My credit card company will not recogni...

JDR by Community Member
  • 1294 Views
  • 9 replies
  • 0 kudos

Nest Doorbell 2nd Gen- Lock Screw size

Was installing a 2nd gen Nest doorbell (wired). Was putting in the locking screw as final step and it fell to the ground and bounced off the steps- cannot be found. Anyone know the sizing/style of the locking screw (not terminal screw or screws for t...

dtilley by Community Member
  • 1945 Views
  • 8 replies
  • 0 kudos

First Gen camera offline no matter what

My first Gen wired camera suddenly refuses to be online and work - nothing changed on my end, it just stopped sharing video and claims offline no matter what. I’ve tried all the official troubleshooting -anyone have any other ideas? I have two others...

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KR7 by Community Member
  • 1401 Views
  • 10 replies
  • 0 kudos
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