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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1645 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17761 Views
  • 0 replies
  • 7 kudos

Nest Cam saying "Empty Battery"

I have had my Nest Camera (wired) installed on my house for a few years now. I have it wired with the optional 10' cable. This morning, I got notifications that the device was offline because it said "Empty Battery." It is still plugged in. I checked...

Phil-NC by Community Member
  • 833 Views
  • 3 replies
  • 0 kudos

Resolved! Can’t remove doorbell from account to reassign it

Hi i got this gen 1 nest doorbell for several years but removed by accident the assigned home from the google home app. I had to reinstall thermostate and all 3 nest protects using the nest app. This went ok.i did several factory resets on the doorbe...

Chris7777 by Community Member
  • 1448 Views
  • 5 replies
  • 1 kudos

Google Nest Doorbell

My Google Nest Aware subscription is still active but my doorbell has not been saving or recognizing activity in 5 days. I've ensured wifi is connected. Live video works fine. Why isn't it detecting motion and savings recordings???

JordanH272 by Community Member
  • 3479 Views
  • 29 replies
  • 1 kudos

Constant notifications from outside camera zones.

I have set up 2 zones yet I keep getting people and movement notifications all day long when people are walking in the pavement outside them. There are no shadows being cast into the zones and I've tweaked all the settings, even shortened the zones f...

Screenshot_20250511_125219_Home.jpg
Jitsuka by Community Member
  • 714 Views
  • 5 replies
  • 0 kudos

Doorbell camera disappeared off my app

My appt has disappeared from my acct. it’s asking me to set it all up again. How can I recover this please. I’ve tried both accounts my gmail and my own and still nothing.

Doney by Community Member
  • 334 Views
  • 1 replies
  • 1 kudos
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