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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1540 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17630 Views
  • 0 replies
  • 7 kudos

Google doorbell wired 2nd gen

Just installed Google doorbell wired 2nd gen. Not able to connect device to Wi-Fi. Getting the following message: There was a problem scanning for Wi-Fi networks on your device. The device is no longer connected - try connecting again.Keeps happening...

Jmann88 by Community Member
  • 2019 Views
  • 3 replies
  • 0 kudos

Wired doorbell offline every weather

Had this issue with our gen 1 doorbell too. Basically the doorbell is offline from November/Decenber through mid-spring. We have a wireless router 5' from the doorbell. Put in brand new wiring (the doorbell shows a green light). Have tried reinstalli...

MN_user by Community Member
  • 1833 Views
  • 9 replies
  • 0 kudos

Nest Doorbell died 1 year after I got it

My doorbell died randomly at midnight for no reason and I went through all the trouble shooting steps and they said tough **bleep** the warranty was up 1 week ago. I have seen a lot of posts about them dying shortly after their warranty period and wa...

Skyyl by Community Member
  • 802 Views
  • 3 replies
  • 0 kudos

cant re-connect my camera

i had a google nest camera connected in my home app.today i plugged it in after not using for a while and realised i have since changed my wifi provider.so i removed the device from my home app.it wouldnt reconnect when i went through the set up proc...

ltd by Community Member
  • 2659 Views
  • 8 replies
  • 0 kudos

installation

Is the wired Nest doorbell suitable for a condo unit?

Lucy4 by Community Member
  • 713 Views
  • 4 replies
  • 0 kudos

Wired Nest cam with Floodlight fails to : finish startup"

I just just bought a wired Nest camera with Floodlight that I cannot properly setup. The problem is exactly what Community Member Spiaggia reported on 3-9-2022 (see below) It appears to be clear there is significant bug in Google Home iOS app. Has th...

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